Lexmark 6500 Series manual Poor scanned image quality, Partial document or photo scans, 182

Poor scanned image quality

These are possible solutions. Try one or more of the following:

Check messages

If an error message is displayed, see “Error messages on the printer display” on page 191.

Clean the scanner glass

If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Adjust the quality of the scan

1Load an original document facedown on the scanner glass.

2From the desktop, double-click the Productivity Studio icon.

3From the left pane of the Welcome screen, click Scan.

4Click Custom Settings.

5Select a higher scan resolution.

6Click Start.

Review steps to improve print quality

See “Improving print quality” on page 154.

Are you scanning from photo or glossy paper, a magazine, or a newspaper?

If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 90.

Check quality of original document

If the quality of the original document is not satisfactory, try using a clearer version of the document or image.

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.

Partial document or photo scans

These are possible solutions. Try one or more of the following:

Check document placement

Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner.

Check paper size

Make sure the paper size being used matches the size you selected.

Check Original Size setting

Make sure the Original Size setting is Automatic or the size of the original document you are scanning.

Cannot scan to a computer over a network

See “Scanning to a computer over a network” on page 109.

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