Checking printer readiness

The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by sending a document to print.

Make sure the printer has paper and is properly loaded

Make sure you have followed the correct loading instructions for your printer.

Remove the sticker and tape from the print cartridges

1Lift the scanner unit.

2Remove the print cartridges from the print cartridge carrier.

3Make sure the sticker and tape are removed from the bottom and back of the cartridges.

Do the print cartridges have ink?

1Do one of the following:

In Windows Vista, click .

In Windows XP and earlier, click Start.

2Click Start Œ Programs or All Programs Œ Lexmark 6500 Series.

3Click Solution Center.

If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.

Check the USB connection

1Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked

by the USB symbol. Plug the long, flat end of the USB cable into this port.

2Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.

3Check that the USB cable is not damaged and that the light is on.

Checking the Spool Settings for banner printing

Banner printing is not possible if certain Spool Settings are selected. Verify that you have the right settings selected.

1Click Start Œ Settings Œ Printers or Printers and Faxes.

2Right-click the Lexmark 6500 Series icon.

3Select Properties.

4Click the Advanced tab.

5At the bottom of the Advanced tab, click Print Processor.

6Verify that the Default data type is LEMF. If it is not, select LEMF from the available choices, and then click OK.

Resolving font problems

Have you applied the fonts correctly in the program?

Most programs do not print a stretched or resized font.

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Lexmark 6500 Series Checking printer readiness, Checking the Spool Settings for banner printing, Resolving font problems