Lexmark 6500 Series manual External print server is not working, Removing an external print server

External print server is not working

If there is an external device connected between the computer and the printer, make sure it supports bidirectional communication.

Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem with the print server. See the documentation that shipped with the print server.

There may be a problem with the USB cable. Try a different cable.

Removing an external print server

1Press to turn the printer off.

2Make sure the power to the print server is off.

3Remove the USB cable from the external print server.

4Disconnect the external print server from the computer.

5Connect the printer USB cable to the printer.

6Press to turn the printer back on.

Cable is not connected, is loose, or is damaged

The printer cable must be fully connected and undamaged for proper communication.

Make sure the USB cable is connected to the USB port on the back of the computer

The USB port on the back of the computer is marked by . Plug the long, flat end of the USB cable into this port.

Make sure the other end of the USB cable is connected to the back of the printer

Plug the smaller, more square end of the USB cable into the back of the printer.

Make sure the cable is not damaged or loose

Make sure:

•The USB cable is not damaged.

•The light is on.

For more information, see the related topic below.

Printer is plugged in but does not print

These are possible solutions. Try one or more of the following:

Make sure the printer is set as the default printer

Try printing a test page.

Make sure the print queue is ready to print

Make sure the printer is set as the default printer and is not being held or paused.

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