Manuals / Lexmark / Computer Equipment / Printer

Lexmark 6500 Series manual Description Where to find, Select Lexmark Solution Center

Models: 6500 Series

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User's Guide: Comprehensive Version

Description

The User's Guide: Comprehensive Version gives you instructions for using the printer and other information such as:

•Using the software (on Windows operating systems)

•Loading paper

•Printing

•Working with photos

•Scanning (if supported by your printer)

•Making copies (if supported by your printer)

•Faxing (if supported by your printer)

•Maintaining the printer

•Connecting the printer to a network (if supported by your printer)

•Troubleshooting problems with printing, copying, scanning, faxing, paper jams, and misfeeds

Note: If your printer supports Macintosh operating systems, see the Mac Help:

1From the Finder desktop, double-click the Lexmark 6500 Series folder.

2Double-click the printer Help icon.

Where to find

When you install the printer software, the User's Guide: Comprehensive Version will be installed.

1Do one of the following:

•In Windows Vista, click .

•In Windows XP and earlier, click Start.

2Click Start Programs or All Programs Lexmark 6500 Series.

3Click User's Guide.

If the link to the User's Guide is not on your desktop, follow these instructions:

1Insert the CD.

The installation screen appears.

Note: If necessary, click All Programs Run. In Windows XP and earlier versions, click Start Run, and then type D:\setup, where D is

the letter of your CD-ROM drive.

2Click Documentation.

3Click View User's Guide (including Setup Troubleshooting).

4Click Yes.

An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen.

You can also find this document on the Lexmark Web site at www.lexmark.com.

Lexmark Solution Center

Description	Where to find
The Lexmark Solution Center software is included on	To access the Lexmark Solution Center:
your CD. It installs with the other software, if your	1	Do one of the following:
printer connects to a computer.		•	In Windows Vista, click .
		•	In Windows Vista, click .
		•	In Windows XP and earlier, click Start.
	2	Click Start Programs or All Programs Lexmark
		6500 Series.
	3	Select Lexmark Solution Center.

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Lexmark 6500 Series manual Description Where to find, Select Lexmark Solution Center

Contents

Series Users Guide MaySafety information Contents Wireless networking PrintingWorking with photos Printing specialty documentsCopying Scanning113 FaxingTroubleshooting Maintaining the printerPrint troubleshooting 154 Jams and misfeeds troubleshooting 172 200 Networking glossary IndexFinding information about the printer Where to findIntroduction DescriptionSeries Description Where to findSelect Lexmark Solution Center Description Where to find US Where to find rest of world Windows users-See the Users Guide Wireless network compatibilityOperating system notice Setting up the printer Checking the box contentsUnderstanding the parts of the printer UseLine Standalone setup EXTPage Page Page Page Installing the printer on additional network computers Setting up the printer on a Windows operating system WelcomeCountry/region Using an RJ11 adapterGetting the printer ready to fax Country/region Country/region Equipment Benefits See this section Connecting to an answering machineChoosing a fax connection Page Connecting directly to a telephone wall jack Connecting directly to a telephone wall jack in GermanyConnecting to a computer with a modem Connecting to a telephone Page Using the control panel Setting up to fax while behind a PBXUsing a digital phone service Understanding the control panelPress Press To Saving settings Understanding the Settings menu Press SettingsFrom here You canReset Network Adapter to Factory Defaults, which lets you Installing another language control panelWireless Setup to view From here You canUsing the installation software CD Macintosh users only Installing the printer softwareUsing the installation software CD Windows users only Using the World Wide WebMethod Click DetailsClick Setup and diagnose printer ClickTurning printing voice notification on or off Installing an internal wireless print server Security Information Configuring the optional internal wireless print serverWhat do the Wi-Fi indicator lights mean? General networking Common home network configurationsNetworking Networking overviewInternet What information do I need and where do I find it? Finding the MAC addressDirect IP printing Printing a network setupFinding a printer/print server located on remote subnets Using a wireless network connection Wireless networkingChecking the port setting Windows 2000 or XP users onlyAssigning an IP address IP addressesFinding IP addresses Configure IP address Finding the signal strengthInstalling the printer on a network Sharing the printer on a networkConfigure Configure network printersTypes of wireless networks Add printersCreating an ad hoc wireless network using Windows Advanced wireless setupTips for using network adapters For Windows Vista usersFor Windows XP users Follow the instructions on the computer screen Loading paper Using the automatic paper type sensorLoading paper and original documents Loading envelopes Loading labelsLoading transparencies Loading iron-on transfersLoading original documents on the scanner glass Loading custom-size paperLoading banner paper Page Automatic Document Feeder paper capacity Load up to Make sureLoad up to Make sure Printing a document PrintingPrinting basic documents Printing a WebClick Print Now Printing photos or images from a WebPrinting multiple copies of a document Printing multiple pages on one sheet N-Up Collating copiesPrinting the last page first reverse page order Printing document files from a memory card or flash driveFor Windows XP, click Start Œ Settings Œ Printers and Faxes Pausing print jobsCanceling print jobs Windows XP, click Start Œ Settings Œ Printers and FaxesPrinting envelopes Printing specialty documentsChoosing compatible specialty paper types Click File Œ Add Photo from Scanner Printing a document as a posterPrinting an image as a poster Click Next StepPrinting on custom-size paper Printing a bookletAssembling a booklet Click Options Œ Layout OptionsPrinting a banner Printing iron-on transfersPrinting transparencies Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingUnderstanding the two-sided printing duplexing function SelectClick Properties, Preferences, Options or Setup Changing printer settingsSaving and deleting print settings Printing on both sides of the paper duplexing manuallyClick Printing Preferences Resetting printer software to factory default settingsWindows 2000, Windows XP, or Windows Vista users Inserting a memory card Working with photosRetrieving and managing photos Slots Memory cardInserting a flash drive Press Start Color or Start Black Saving Paper Size, Paper Type, and Photo Size settingsUnderstanding the Photo Card menu Menu itemConnecting a PictBridge-enabled digital camera Understanding the PictBridge menu Click Automatically save all photos to My Pictures Click Select photos to save Click Deselect All Transferring photos from a memory card to a flash drive Which device is to be displayed? appears on the displayClick Temporary Files Click Searched FoldersEditing photos Blurring/Sharpening a photo Applying One-Click Auto Fixes to a photoReducing the red-eye effect in a photo Changing the Gamma Value of a photo or image Enhancing a photoChanging the Hue / Saturation of a photo Despeckling a photoApplying a color effect to a photo Changing the Brightness / Contrast settings of a photoChanging the Exposure setting of a photo Click Transfer Photos Click Select photos to print Printing photosViewing / Printing photos from the Productivity Studio Click Work with Documents and PhotosCreating Photo Greeting Cards Paper sizes supported DimensionsPrinting Photo Packages Click Photo PackagesPrinting all photos from a memory device Press Start Color or Start Black againPrinting photos by number Page Printing photos by date range Printing photos from a digital camera using DpofPrinting photos using color effects Creating and viewing a slideshow Use this CopyingUnderstanding the Copy menu Copying on both sides of the paper using the scanner glass Copying photos 100101 Copying a photo using the computerAdjusting copy quality 102 Making borderless copies using the control panelMaking a copy lighter or darker 103 Collating copies using the control panelRepeating an image on one Press Lighter/Darker104 Modifying the Copy settingsEnlarging or reducing an image Scanning a document Scanning a document using the computerScanning 105Scanning a photo to Work with Documents and Photos Scanning text for editingScanning images for editing 106Select Photo, Several Photos, or Document Scanning multiple photos at one time using the computer107 Setting Options Canceling a scan jobCustomizing scan settings using the computer Understanding the Scan menu109 Scanning to a computer over a networkSaving a scanned image on the computer 110 Changing the Productivity Studio scan settingsScanning clear images from magazines or newspapers Scanning documents or images for e-mailing Adding a file to an e-mail messageAdding a new scanned image to an e-mail message 111Click E-mail Screen Changing the Productivity Studio e-mail screen preferences112 Sending a fax Sending a fax using the softwareFaxing Entering a fax numberSending a fax using the control panel 114115 Sending a fax while listening to a call On Hook DialSending a broadcast fax at a scheduled time Receiving a fax Setting a fax manual answer codeUsing Caller ID from the control panel Receiving a fax manuallyReceiving a fax with an answering machine Using Caller ID from the softwareReceiving a fax automatically 117Receiving a two-sided fax Press Fax ModeForwarding faxes 118119 Using the Phone BookUsing the control panel Phone Book Customizing settings using the Fax Setup Utility Customizing fax settingsUsing the computer Phone Book 120121 122 Tab OptionsPress Start Color or Start Black to send a fax Understanding the Fax menu123 124 Setting Auto Answer to onSetting up a fax footer using the control panel 125 Creating a fax cover page using the Productivity StudioBlocking junk faxes 126 Blocking unwanted changes to fax settingsUsing the Fax Solutions Software 127 Setting up a dialing prefixSetting the distinctive ring Setting up Speed Dial 128Printing fax activity reports 129Removing a used print cartridge Installing print cartridgesMaintaining the printer 130131 132 Using genuine Lexmark print cartridgesRefilling print cartridges Wiping the print cartridge nozzles and contacts Cleaning the print cartridge nozzlesAligning print cartridges 133Preserving the print cartridges 134Ordering supplies Cleaning the scanner glassCleaning the exterior of the printer Ordering print cartridgesPart Number Ordering paper and other supplies136 PaperIncorrect language appears on the display TroubleshootingSetup Troubleshooting Power button is not lit Software does not installDoes not print Cannot print from digital camera using PictBridge Understanding Warning levelsEnabling the USB port Removing and reinstalling the softwareWindows 2000, click Start Œ Settings Œ Control Panel 141Check your security keys Wireless troubleshootingSolving printer communication problems Wireless network printer does not print 144 Reinstall softwareCheck printer ports Click Properties Œ PortsWi-Fi indicator is not lit 146 Check security keysCheck MAC address Configure the optional internal wireless print server Wi-Fi indicator light is orangeRun the wireless setup again Check network name148 Wireless printer is no longer workingPing the wireless access point 149 Changing wireless settings after installationPing the printer Printer cannot connect to the wireless network 150Checking your network name Windows users only Check your advanced security settingsCheck the installation cable Check your security keys152 Ping the access pointPing the printer 153 Run the Wireless Setup Utility Windows users onlyCheck printer ports Windows users only Click Start Œ Control Panel Œ PrintersMake sure photo size and paper size are set correctly Print troubleshootingImproving print quality Check paperPoor text and graphic quality Poor quality at the edges Print speed is slow Checking the print cartridges Partial document or photo printsPhoto smudges or scratches Ink levels seem incorrectCharacters on printout are missing or unexpected Ink levels seem to go down too quicklyBlank or incorrect page prints Glossy photo paper or transparencies stick together Prints with different fontsPrint is too dark or smudged Printouts have alternating bands of light and dark printWhite lines appear in graphics or solid black areas Transparencies or photos contain white linesVertical straight lines are not smooth Settings are not saved Checking the printer statusChecking printer readiness Checking the Spool Settings for banner printingResolving font problems Printing a test Printer is busy printing another jobReady or Busy Printing is listed as the status Try printing a test page again Make sure the printer is receiving powerTest page does not print 166Cable is not connected, is loose, or is damaged External print server is not workingRemoving an external print server Printer is plugged in but does not printCheck the printer status Printer is trying to print to FileCheck the status of the host computer and printer 168Problems when copying, scanning, or faxing Printer is not able to communicate with the computerUpdating the printer software Change the scanning resolution to a lower valueWrong printer is attached Bidirectional communication is not establishedExperiencing poor quality or incorrect output Cannot print to the network printerHow to clear and avoid paper jams Jams and misfeeds troubleshootingResetting the printer to factory default settings Cannot print documents from a flash drivePaper or specialty media misfeeds Paper jam in the printerPaper jam in the paper support Printer does not feed paper, envelopes, or specialty media Banner paper jamsPaper jam in the duplex unit Paper continues to jamPaper jam in the Automatic Document Feeder ADF Memory card cannot be inserted Memory card troubleshootingDuplex unit does not operate correctly Nothing happens when memory card is inserted Scanner unit does not close Copy troubleshootingCopier does not respond Poor copy quality Clean the scanner glassAdjust the brightness of the copy Check quality of original documentCopied item does not match the original item Scan troubleshootingPartial document or photo copies Scanner does not respondCheck USB cable connection Scan was not successfulScanning takes too long or freezes the computer Restart computerPartial document or photo scans Adjust the quality of the scanPoor scanned image quality Cannot scan to a computer over a networkFax troubleshooting Cannot send or receive a faxDisconnect other equipment temporarily Disable Call Waiting temporarilyDo you have Voice Mail service? Check country codeCan send but not receive faxes Can receive but not send faxesBe sure the printer is detecting a dial tone Check the Dial Prefix settingCheck Speed Dial number 186Printer receives a blank fax Received fax has poor print qualityCaller ID pattern may not be set correctly Changing Caller ID pattern using the control panelCaller ID information is not displayed 188Lower the transmission speed Change redial settingsCheck phone line 189Make sure the printer detects dial tone Use phone line checklistSchedule to resend fax at a later time 190Use new paper Error messages on the printer displayRemove tape from print cartridge 191Remove any obstructions 192Cover Open 193194 Select the After Dial settingReduce memory use No photo/paper size selection has been made 195PictBridge communications error 196Is the printer receiving power? Error messages on the computer screenClearing error messages 197General Printing Problem 198199 Unsupported file types found on memory cardMultiple All-In-Ones found 200 Product informationEdition notice Exposure to radio frequency radiation 201European EC directives conformity 202203 Noise emission levels 204205 South Africa telecommunications notice 206Power consumption 207Off mode 208Limitation of liability 209210 211 Networking glossary 212UAA Universally Administered Address 213214 IndexNumerics 215 216 217 218 219 220 221 222 223