2Type ping followed by the IP address of the printer. For example, ping 192.168.0.25

3Press Enter.

4If the printer responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer, and then try resending your print job.

5If the printer does not respond, you will see “Request timed out.”

aCheck that the computer has a wireless IP address.

1Do one of the following:

In Windows Vista, click Œ All Programs Œ Accessories Œ Command Prompt.

In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

2Type ipconfig.

3Press Enter.

4Check the Windows IP Configuration screen that appears for the wireless IP address of the computer. Note: Your computer may have an IP address for a wired network, a wireless network, or both.

5If your computer does not have an IP address, see the documentation that came with your wireless access point (wireless router) to learn how to connect your computer to the wireless network.

bThe printer may need to be reconfigured for new wireless network settings. For more information, see “Run the Wireless Setup Utility”.

Run the Wireless Setup Utility (Windows users only)

1Click Start Œ Programs or All Programs Œ Lexmark 6500 Series.

2Click Wireless Setup Utility.

Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process.

3Follow the instructions on the computer screen.

Check printer ports (Windows users only)

Make sure the correct printer port is selected.

1Click Start Œ Control Panel Œ Printers.

2Right-click Lexmark XXXX, where XXXX is the model series number of your printer.

3Click Properties Œ Ports.

4Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer.

Note: The MAC address is located at the back of the printer beside the serial number.

5If USB is selected instead:

aSelect the port name from step 4.

bClick Apply.

cClose the window, and try printing again.

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