Lexmark 6500 Series manual Check printer ports, Reinstall software, 144, Click Properties ΠPorts

Check printer ports

Make sure the correct printer port is selected.

1Click:

•In Windows Vista: Œ Control Panel Œ Printers.

•In Windows XP: Start Œ Settings Œ Printers and Faxes.

•In Windows 2000 and earlier: Start Œ Settings Œ Printers.

2Right-click the Lexmark 6500 Series icon.

3Click Properties ΠPorts.

4Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer.

Note: The MAC address is located at the back of the printer beside the serial number.

5If USB is selected instead:

aSelect the port name from step 4.

bClick Apply.

cClose the window, and try printing again.

Reinstall software

Uninstall and then reinstall the printer software.

Note: If more than one printer appears in the ”Select your printer” list, pick the printer with the MAC address that matches the address on the back of your printer.

Network printer does not show up in the printer selection list during installation

Check whether the printer is on the same wireless network as the computer

The SSID of the printer must match the SSID of the wireless network.

1If you do not know the SSID of the network, use the following steps to obtain it before rerunning the Wireless Setup Utility.

aEnter the IP address of your wireless access point (wireless router) into the Web address field of your browser.

If you do not know the IP address of the wireless access point (wireless router):

1Do one of the following:

•In Windows Vista, click Œ All Programs Œ Accessories Œ Command Prompt.

•In Windows XP, click Start Œ Programs or All Programs Œ Accessories Œ Command Prompt.

2Type ipconfig.

3Press Enter.

•The “Default Gateway” entry is typically the wireless access point (wireless router).

•The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

bEnter your user name and password when prompted.

cClick OK.

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