Lexmark 6500 Series Wireless printer is no longer working, Ping the wireless access point, 148

Move your computer and/or printer

Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet.

You can find the signal strength of the network on the network setup page. For information on how to print a setup page, see “Printing a network setup page” on page 52.

Check MAC address

If your network uses MAC address filtering, provide the MAC address for the printer to your network. If you need help finding the MAC address, see “Finding the MAC address” on page 51.

Wireless printer is no longer working

These are possible solutions. Try one or more of the following:

Check power

•Make sure the printer power light is on. For more information, see “Power button is not lit” in the “Troubleshooting” chapter.

•Make sure the wireless access point (wireless router) is on.

Move your wireless access point (wireless router) to minimize interference

There may be temporary interference from other devices such as microwaves or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your wireless access point (wireless router) is not positioned too closely to these devices.

Move your computer and/or printer

Move the computer and/or printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the effective range for optimal performance is generally 100–150 feet.

You can find the signal strength of the network on the network setup page. For more information, see “Printing a network setup page” in the “Networking” chapter.

Try adjusting external antennas

Generally, antennas work best if they are pointing straight up. You may find, however, that reception improves if you experiment with different angles for your printer and/or wireless access point (wireless router) antennas.

Check network name

The network name, or SSID (Service Set Identifer) is a setting on a wireless device that allows devices to join the same wireless network.

For more information, see “Checking your network name” for Windows or Mac in the “Wireless troubleshooting” section.

Reboot the computer

Turn off and restart the computer.

Ping the wireless access point

Ping the wireless access point (wireless router) to make sure the network is working.

For more information, see “Ping the access point” for Windows or Mac in the “Wireless troubleshooting” section

148