HP g012nr manual Using System Diagnostics

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4.Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins.

5.Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

Start-up test—This test analyzes the main computer components that are required to start the computer.

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2.

2.Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Using System Diagnostics 65

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Contents HP Envy First Edition November Document Part Number Safety warning notice Iv Safety warning notice Table of contents Computer specifications Inch display specifications Vii Viii Product description Operating system Preinstalled Power requirements Supports the following HP AC adaptersServiceability End-user replaceable parts Category Description Ports TabletTablet edge components External component identificationGuide Components DescriptionTablet edge components Component Description DisplayComponent Top Keyboard dockTouchPad Lights Right side KeysKeyboard dock Left side Releasing the tablet from the keyboard dock Locating system information Illustrated parts catalogItemDescription Computer major components Illustrated parts catalog Component Spare part number Top cover/keyboard Keyboard dock partsPower/USB board Hinge assemblyBattery Component Spare part numberSpare part Description Number Sequential part number listingIllustrated parts catalog Sequential part number listing Illustrated parts catalog Preliminary replacement requirements Removal and replacement proceduresService considerations Plastic parts Cables and connectorsDrive handling Grounding guidelinesElectrostatic discharge damage Event 10% 40% 55% Typical electrostatic voltage levelsPackaging and transporting guidelines Dock components Component replacement proceduresMaterial Use Voltage protection level Description Spare part number Base enclosureBattery Remove the battery Removal and replacement procedures Digital media card reader board USB/Power Connector board Description Spare part number Multimedia board 702361-001 Multimedia boardDescription Spare part number Hinge assembly 702354-001 Hinge assembly removalTop cover with keyboard includes TouchPad module Page System board Tablet parts Component replacement procedures Display panel assembly and Battery Page Page Page Page Page System board Page Page Display bezel Touch screen connector boardPage Description Spare part numbers Webcam assembly 702358-001 Webcam assembly frontPage Page Page Audio/micro SD digital media card reader/touch screen board USB/Power button board Description Spare part number Speakers 702365-001 SpeakersMicro SD digital media board Description Spare part number Power button board 702360-001 Power button boardPage Using Setup Utility Setup Utility Bios and System DiagnosticsStarting Setup Utility Changing the language of Setup UtilityDisplaying system information Navigating and selecting in Setup UtilityExiting Setup Utility Restoring factory settings in Setup UtilityUpdating the Bios Downloading a Bios update Determining the Bios versionUsing System Diagnostics Computer specifications SpecificationsInch display specifications Total power consumption Viewing angle Pixel resolutionMetric Contrast ratio BrightnessCreating recovery media and backups Backing up, restoring, and recoveringRestore and recovery Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerChanging the boot order Removing the HP Recovery partitionRequirements for all countries Power cord set requirementsRequirements for specific countries and regions Country/region Accredited agency Applicable note numberPower cord set requirements Recycling Index Symbols/Numerics webcam front, identifyingJacks
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g012nr specifications

The HP g012nr is a reliable and versatile laptop designed to cater to the needs of everyday users, combining efficiency and affordability in a sleek package. Powered by the AMD Dual-Core A6-5200 processor, this model ensures smooth performance for multitasking, casual browsing, and standard applications, making it an excellent choice for students and professionals alike.

With a 15.6-inch diagonal screen, the HP g012nr offers a spacious display that features a resolution of 1366 x 768 pixels. This display size strikes a balance between portability and usability, enabling users to work comfortably or watch videos in a suitable viewing experience. The bright LED-backlit screen enhances visibility in various lighting conditions, providing clear images and vibrant colors.

The laptop is equipped with 4GB of DDR3 RAM, which provides adequate memory for most applications, allowing for seamless multitasking without significant lag. For storage, the HP g012nr comes with a 500GB HDD, providing ample space for documents, multimedia files, and applications. This combination of RAM and storage capacity ensures users can efficiently manage their files and run essential software.

One of the notable features of the HP g012nr is its integrated AMD Radeon HD 8400 graphics, which allows for basic gaming and video playback experiences. While it may not handle high-end gaming or graphics-intensive software, it delivers satisfactory performance for everyday tasks and casual gaming.

In terms of connectivity, the HP g012nr includes a variety of ports to accommodate user needs. It features USB 3.0 ports for faster data transfer speeds, a USB 2.0 port, HDMI output for connecting to external displays, and an Ethernet port for wired internet access. Wireless connectivity is provided through built-in Wi-Fi and Bluetooth technologies, ensuring users can stay connected both at home and on the go.

The design of the HP g012nr is practical and functional, with a compact form factor that makes it easy to transport. Weighing around 4.5 pounds, it is light enough for daily commutes. The laptop also boasts a comfortable keyboard and a touchpad that enhance user experience during long working hours.

Overall, the HP g012nr is a solid choice for budget-conscious consumers looking for a dependable laptop that delivers a blend of performance, functionality, and ease of use. With its adequate specifications, connectivity options, and portability, it is well-suited for students, professionals, and casual users seeking an all-around computing device.