Don’t Forget to Register, Where to Get Help

Don’t Forget to Register!

Go to: http://register.hp.com

You can view your product number, model number, and serial number by pressing the Ctrl+Alt+S keys on the keyboard (at the same time). You can also find this information on a printed label inside the Personal Media Drive bay on the front of the HP Digital Entertainment Center.

Registration is quick and easy, and it offers:

•E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own.

•The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://subscription.support.hp.com

Where to Get Help

HP offers a wide variety of service and support options, which are available around the clock for HP customers with products that are either in or out of warranty.

Options to use when you need help:

1Check the Start Here booklet and product documentation for help with setting up and using your product.

2Use the support tools right on your product.

Access the Help and Support Center for help with hardware and software questions.

•Using the trackball, click Start on the Windows desktop, and then click Help and Support.

•Press the Help button (the ? button) on your keyboard.

•Start Media Center. Click the Help (?) icon at the top left of the screen.

3HP Technical Support Web site. For product information, driver updates, troubleshooting, support alerts, and important security information, go to: http://www.hp.com/support

4If you have not solved the problem, call HP Total Care by phone 24 hours a day, seven days a week in English, Spanish (U.S. only), and French (Canada only) at

800-474-6836(800 HP invent) (U.S. & Canada)

When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.

Software Support

America Online

U.S.: 888-346-3704

Canada: 888-265-4357

http://www.aol.com

AT&T WorldNet

800-400-1447 — http://www.att.net

CompuServe 2000

800-944-9871 — http://www.compuserve.com

EarthLink

Dial-up customer service: 800-890-6356

Dial-up technical support: 800-890-5128

DSL customer service and technical support: 888-829-8466 http://www.earthlink.net

InterVideo

510-651-0888 — http://www.intervideo.com

Microsoft Network

800-386-5550 — http://www.support.msn.com

Symantec — Norton AV & Personal Firewall

http://www.symantec.com

Prodigy Internet Services

800-213-0992 — http://www.prodigy.com

Veritas (only CD-RW and DVD+RW/+R models) http://www.veritas.com

Yahoo! — User Support

http://www.yahoo.com