HP z556, z558 manual Legal Language, Protect Your Investment, Hardware Limited Warranty

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Pickup and Return Service

HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period.

There are a few limitations and exclusions to this warranty (as well as some important details), and you’ll find them described, in legal language, beginning on this page.

Carry-in Service

You also have the option of taking your product to an

HP authorized service provider (ASP). The ASP can facilitate the service on your product. For a select number of ASPs, same-day repair service is available for your convenience. Visit http://www.hp.com/support to find the nearest authorized support provider in your area.

HP Out-of-Warranty Support Options

Even after your warranty has ended, HP can still provide you with service and support options:

For Visa and MasterCard holders in the United States or calls from Canada, please contact HP Total Care at 800-474-6836(1-800 HP invent).

1-time technical support, $40* USD (Can $34.99*) per call.

1-year unlimited technical support, $75* USD (Can $64.99*).

*Prices are subject to change without notice and may vary based on your product.

Fees are charged to your Visa or MasterCard.

Protect Your Investment

Obtaining a Warranty Upgrade

Upgrade your standard factory warranty to two or three years with an extended service plan. Service coverage begins on product purchase date and you must purchase the service within the first year after purchasing the computer. The hardware service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to HP Total Care.

For more information, visit:

U.S. only

http://www.hp.com/go/totalcare

 

or call: 866-234-1377

Canada only

http://www.hp.ca/totalcare

 

or call: 877-231-4351

Recycle — HP Planet Partners

HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. HP will help you recycle your old equipment even if it is not an HP product; we take back all makes and models. Visit our Web site at http://www.hp.com/recycle to find out how easy it is to recycle.

The Legal Language

DURATION OF LIMITED WARRANTY

 

Hardware:

 

Original systems —

1 year

Technical phone assistance to diagnose

 

potential hardware issues —

1 year

Hardware Limited Warranty

General Terms

This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.

HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.

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Contents Warranty and Support Guide Don’t Forget to Register Where to Get HelpSoftware Support Go to http//register.hp.comRecovering from Software Problems Application Recovery and Driver Recovery System RestoreTo start System Restore Choose All Programs Choose Accessories Choose System ToolsCreating System Recovery Discs System RecoveryRunning System Recovery from the Hard Disk Drive Creating a Recovery Tools CDTo create System Recovery discs To create or start the Recovery Tools CDStarting System Recovery if the DEC is not responding Running System Recovery from Recovery DiscsWhen Should I Contact HP Total Care Support Services? Warranty and License InformationHP Total Care If Necessary Get RepairHardware Limited Warranty Legal LanguageProtect Your Investment Exclusions Types of Warranty Service Limited Warranty PeriodCustomer Self-Repair Warranty Service Exclusive RemedyCarry-in Warranty Service Pickup and Return Warranty ServiceOn-site Warranty Service Service UpgradesSoftware Technical Support Contacting HPTechSupport/Document.jsp?objectID=lpg50101 Transfer End-User License AgreementPage Manufacturer’s Address Manufacturer’s NameDeclares, that the products Product Supplementary InformationRegulatory and Safety Information Operating SpecificationsStatement of Fax Branding Consumer Information and FCC RequirementsDOC Statement Canada Only AC Power Safety Warning Lithium Battery CautionTV Antenna Connectors Protection Laser Safety StatementClass 1 LED Product Laser Product LabelPage Printed
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