Pickup and Return Service
HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the
There are a few limitations and exclusions to this warranty (as well as some important details), and you’ll find them described, in legal language, beginning on this page.
You also have the option of taking your product to an
HP authorized service provider (ASP). The ASP can facilitate the service on your product. For a select number of ASPs,
HP Out-of-Warranty Support Options
Even after your warranty has ended, HP can still provide you with service and support options:
•For Visa and MasterCard holders in the United States or calls from Canada, please contact HP Total Care at
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*Prices are subject to change without notice and may vary based on your product.
Fees are charged to your Visa or MasterCard.
Protect Your Investment
Obtaining a Warranty Upgrade
Upgrade your standard factory warranty to two or three years with an extended service plan. Service coverage begins on product purchase date and you must purchase the service within the first year after purchasing the computer. The hardware service offering will be determined based on the outcome of system
For more information, visit:
U.S. only | http://www.hp.com/go/totalcare |
| or call: |
Canada only | http://www.hp.ca/totalcare |
| or call: |
Recycle — HP Planet Partners
HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. HP will help you recycle your old equipment even if it is not an HP product; we take back all makes and models. Visit our Web site at http://www.hp.com/recycle to find out how easy it is to recycle.
The Legal Language
DURATION OF LIMITED WARRANTY |
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Hardware: |
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Original systems — | 1 year |
Technical phone assistance to diagnose |
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potential hardware issues — | 1 year |
Hardware Limited Warranty
General Terms
This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES OR COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.
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