HP Internet Appliances manual Contacting Service and Support, Browser, Symptom, Solution

Page 95

Troubleshooting

The information on the next few pages identifies potential problems and possible solutions. If the first or second solution does not fix your problem, try all the solutions for the symptom. If you are still having trouble, try them a second time.

Symptom

Cursor does not move properly or does not move at all

Web site or URL address not found or no response

Web site or URL address not typed in properly

There is cursor movement, but the system is unresponsive

Contacting Service and Support

If you are unable to fix your Home Internet Appliance using this troubleshooting section, call the technical support telephone number found in the Certificate of Warranty.

Browser

Solution

Make sure the keyboard is in clear line-of-sight with the Appliance and no further than 1 meter away.

Check or replace the batteries in the keyboard.

Make sure the batteries are installed correctly.

Move the keyboard closer to the Appliance.

Make sure the URL address is typed correctly

Make sure the keyboard is in clear line-of-sight with the Appliance.

Press and hold the Power On/Off button for 10 seconds to reset the unit.

9-4 GETTING HELP

HOME INTERNET APPLIANCE–GETTING STARTED

Image 95
Contents Home Internet Appliance Getting Started Contents Features Welcome to the Internet Mail Online Shopping Changing Your Settings Appendix Index Contents This Chapter IntroductionWho Should Read this Guide? Using Your Home Internet Appliance Getting Started GuideSymbol Information Boxes Symbols Used in This GuideText Conventions Special Text Used in This GuideSafe Use of Your Appliance Safety TipsSafety Tips Safety and Comfort GuideCaring for Your Home Internet Appliance Appliance Care and Additional Safety PrecautionsAccessing the Compaq Web Where Can Find More Information?Home Internet APPLIANCE-GETTING Started Introduction Features What’s in Front? What’s in Back? Your Home Internet Appliance at a GlanceYour Home Internet Appliance at a Glance Line-of-Sight Connection Keyboard BatteriesUnderstanding the Keyboard Keyboard BasicsKey Description Left Side of the KeyboardKey What it does Right Side of the KeyboardInternet Button Icon What it does Internet ButtonsHow Do I Use the Internet Buttons? Internet Buttons Push Pad Using the Push PadPush Pad Understanding Display Controls Appliance Indicator Lights Contrast and BrightnessFeatures Introducing the MSN Companion MSN Companion Registration Getting 3 OnlineCompanion What is the MSN Companion?Introducing Button What it does Companion FeaturesUnderstanding the Toolbar Tool How it works Buttons and LinksConfirm Member Information Companion RegistrationLet’s Sign On MSN Companion Registration Choose a New Member PasswordVerify Internet Phone Numbers Select Your Time ZoneChoose Internet Phone Number #2 Choose Internet Phone Number #1You’re Done Getting Online Welcome to Internet What Do I Need in Order to Surf the Web? What Is the Web?Internet Addresses URLs What Is a URL?Moving Around the Screen Screen LayoutWhat Does a Hyperlink Look Like? What is a Hyperlink?Hyperlinks Link What it does StartWhat’s On the Start Page? Icon Function Browser ToolbarSearch Engines What is a Search Engine?How’s the Weather? Searching the WebSearching the Web Why Am I Getting an Error Message? Error MessagesWelcome to the Internet Mail Mail Basics What Is E-mail?Identifier Description Mail AddressesUnderstanding E-mail Addresses Writing and Sending an E-mail Message Feature DescriptionMail Messages How Do I Get My Mail? Reading Your Mail MessagesAccessing Your Mail from the Toolbar Reading or Viewing an E-mail Attachment Sending a Link AttachmentFile Type How it is displayed Extension Types of Attachments You Can ReceiveMAIL5-9 Emoticon Meaning Personalizing Mail MessagesElectronic Body Language Rules of the Road Internet EtiquetteMail Online 6 Shopping Commerce What Is E-Commerce?How Do I Recognize a Secure Web Site? What Is a Secure Web Site?Online Security Check Before You Buy Know the SellerWhat Records Should I Keep? Keep Good RecordsShopping Safely on the Internet Tips for Safe Online ShoppingOnline Stores-What do they look like? Let’s Go ShoppingShopping Online-How Is It Done? Pictures and Colored Text Tables of ContentsTab Links Drop Down Selection Boxes Search BoxesShopping Practice Let’s Go Shopping Did you know More Shopping Practice Tip Let’s Go Shopping Online Shopping Settings Changing 7 Your SettingsPersonalizing Your Settings SettingsMaintaining Your Favorites Listing FavoritesChanging Your Settings Options and 8 Accessories How Do I Connect a Printer? Connecting a PrinterPrinting Using the Print KeyHow Do I Connect a Mouse? Connecting a MouseHow Do I Connect External Speakers? Connecting External SpeakersOptions and Accessories Getting Help Where Do I Find Help?Compaq Help and Information Where Do I Find Help?MSN Online Help Warranty Browser Contacting Service and SupportSymptom SolutionDisplay Keyboard Internet Printer will not turn on Printer is on, but will not print PrinterSpeakers PowerSystem Legal Notice Getting Help Federal Communications Commission Notice AppendixFederal Communications Commission Notice Regulations Governing the Use of Modems Telecom Network ApprovalsAPPENDIX-4 Telephone Consumer Protection Act Canadian Regulations Governing the Use of Modems Canadian Regulations European Union Notice European Union Notice APPENDIX-10 Index SymbolsIndex Home Internet APPLIANCE-GETTING Started BBB Home Internet APPLIANCE-GETTING Started Index
Related manuals
Manual 43 pages 49.02 Kb Manual 8 pages 5.74 Kb

Internet Appliances specifications

HP Internet Appliances are designed to provide users with a user-friendly experience focused on web browsing, online communication, and access to digital content. These devices emerge from the convergence of computing and internet access, emphasizing simplicity and functionality to meet the growing needs of consumers in the digital age.

One of the primary features of HP Internet Appliances is their streamlined operating system, which is often based on a lightweight version of Linux or a custom user interface. This allows for quick boot times and a fast response to user input, minimizing the time spent waiting for applications to load. The interface is typically designed to be intuitive, making it easy for users of all ages to navigate through various online services without the steep learning curve associated with traditional PCs.

Connectivity is a vital characteristic of HP Internet Appliances. Most models come equipped with built-in Wi-Fi and Ethernet ports, ensuring that users can easily connect to the internet. The appliances often support multiple wireless standards, providing flexibility in connection options. Additionally, many devices feature integrated browsers optimized for performance and security, allowing seamless access to a wide array of web applications and services.

Multimedia functionalities are also a highlight of these devices. HP Internet Appliances usually boast enhanced audio and visual capabilities, making them suitable for streaming video content, online gaming, and video conferencing. They often come with high-definition displays and integrated speakers, enhancing the overall user experience.

Security features are integrated into HP Internet Appliances to protect users from online threats. Basic security measures such as firewalls and parental controls are often included, ensuring that families can use these devices with confidence. Regular software updates are also provided to keep the systems secure and up-to-date with the latest features.

The compact design is another noteworthy characteristic. HP Internet Appliances are often lightweight and portable, allowing users to place them in various locations within their homes or offices. The energy-efficient design ensures that these devices consume less power compared to traditional desktops, making them a more eco-friendly option.

In conclusion, HP Internet Appliances effectively cater to the needs of today's internet users. With their emphasis on ease of use, robust connectivity, multimedia capabilities, and security features, they stand out as practical solutions for anyone looking to enhance their digital lifestyle without the complexity of traditional computing.