HP Rlve 810 G1 manual Computer screen is blank, Software is functioning abnormally

Page 96

The computer screen is blank

If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause:

●The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is an energy-saving feature that turns off the display. Sleep can be initiated by the system while the computer is on but is not in use, or when the computer has reached a low battery level. To change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar, and then click Preferences.

●The computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press fn+f4. On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the computer display, one or more external displays, and simultaneous display on all devices.

Software is functioning abnormally

If the software is unresponsive or responds abnormally, restart the computer by pointing to the right side of the screen. When the charms display, click Settings. Click the Power icon, and then click Shut down. If you cannot restart the computer using this procedure, see the next section, The computer is on but not responding on page 86.

The computer is on but not responding

If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

CAUTION: Emergency shutdown procedures result in the loss of unsaved information.

●Press and hold the power button for at least 5 seconds.

●Disconnect the computer from external power and remove the battery.

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked.

If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be sure to keep all vents free from obstructions while you are using the computer.

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation.

86 Appendix B Troubleshooting

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Multimedia External cards and devices Using Disk Defragmenter Using Disk Cleanup Contacting support Labels Page Welcome Finding information Resources For information aboutThen select Warranty and services Getting to know your computer TopTouchPad Component DescriptionLights Keys Fn keyRight Computer , and then select User guidesLeft Ports, see Using a USB device on RearDisplay To change your notebook to a tablet Select the HP Support Assistant appBottom Connecting to a network Connecting to a wireless networkUsing the wireless controls Using a Wlan Using the wireless buttonUsing operating system controls Using an Internet service provider Setting up a WlanConfiguring a wireless router Connecting to a Wlan Protecting your WlanUsing HP Mobile Broadband select models only Inserting and removing a SIM Using GPS select models only Using Bluetooth wireless devices select models onlyConnecting to a wired network Connecting to a local area network LANUsing pointing devices Setting pointing device preferencesUsing the TouchPad Using TouchPad Gestures Turning the TouchPad off and onOne-finger slide Scrolling Edge swipes select models only Right-edge swipeTop-edge swipe Left-edge swipeUsing the keyboard Using Microsoft Windows 8 shortcut keysShortcut Key Description Identifying the hot keys Hot key combination DescriptionUsing keypads Using the embedded numeric keypadUsing an optional external numeric keypad Turning the embedded numeric keypad on and offUsing the media activity controls Connecting speakersMultimedia AudioAdjusting the volume Connecting headphonesChecking audio functions on the computer Webcam select models only VideoDisplayPort Power management Shutting down the computerSetting power options Using power-saving statesIntel Rapid Start Technology select models only Initiating and exiting SleepUsing the power meter and power settings Setting password protection on wakeupEnabling and exiting user-initiated Hibernation Using battery power Finding additional battery informationDisplaying the remaining battery charge Maximizing battery discharge timeManaging low battery levels Identifying low battery levelsInserting or removing the battery Conserving battery power Storing a user-replaceable batteryDisposing of a user-replaceable battery Replacing a user-replaceable batteryUsing external AC power Testing an AC adapter Using Media Card Reader cards select models only External cards and devicesInserting a digital card Using a USB device Removing a digital cardConnecting a USB device Removing a USB deviceUsing optional external devices Using optional external drivesUsing the docking connector select models only Drives Handling drivesUsing hard drives Removing or replacing the service doorIntel Smart Response Technology select models only Removing the service door Remove the battery see Inserting or removing the battery onReplacing the service door Replacing or upgrading the hard driveRemoving the hard drive Installing a hard drive Using Disk DefragmenterImproving hard drive performance Using Disk Cleanup Computer risk Security feature SecurityProtecting the computer Using passwords Setting passwords in Windows Setting passwords in Computer SetupPassword Function If the Embedded Security State is set to EnabledManaging a Bios administrator password Setting a new Bios administrator passwordUsing antivirus software Entering a Bios administrator passwordUsing firewall software Installing critical security updatesUsing HP Client Security Manager select models only Installing an optional security cable Maintenance Adding or replacing memory modulesPage Page Cleaning your computer Cleaning productsCleaning procedures Cleaning the displayUpdating programs and drivers Using SoftPaq Download Manager Cleaning the TouchPad and keyboardBackup and recovery Performing a system recovery Backing up your informationUsing the Windows recovery tools Using f11 recovery tools Using Windows 8 operating system media purchased separatelyUsing Windows Refresh for quick and easy recovery Remove everything and reinstall WindowsUsing HP Software Setup Computer Setup Bios and Advanced System Diagnostics Using Computer SetupStarting Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Updating the Bios Determining the Bios versionDownloading a Bios update Page Using Advanced System Diagnostics Support Contacting supportLabels ComponentSpecifications Input powerInput Power Rating Operating environment Traveling with the computer Page Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upComputer screen is blank Software is functioning abnormallyComputer is on but not responding Computer is unusually warmWireless network connection is not working An external device is not workingElectrostatic discharge Index USBSIM SIM
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Rlve 810 G1 specifications

The HP Rlve 810 G1 is a versatile and powerful mobile workstation designed for professionals who need robust performance and portability in a compact package. Launched by Hewlett-Packard, this device is particularly attractive for users in demanding fields like engineering, design, or financial modeling, where powerful computational capabilities and graphics performance are non-negotiable.

One of the standout features of the HP Rlve 810 G1 is its lightweight design. Weighing just over three pounds, this mobile workstation is easy to carry, making it an ideal choice for on-the-go professionals. The device boasts a sleek profile, allowing it to slip into a briefcase or a backpack without adding significant bulk. Despite its compact size, HP has managed to pack an impressive amount of technology into the Rlve 810 G1.

Powered by the latest Intel Core processors, the Rlve 810 G1 offers exceptional performance, ensuring that users can multitask effortlessly between heavy applications. Its architecture is designed to optimize energy efficiency, providing longer battery life—a critical factor for mobile users. Accompanied by a substantial amount of RAM, the laptop can handle memory-intensive tasks with ease.

For graphics, the HP Rlve 810 G1 features integrated Intel HD Graphics, which provides sufficient power for everyday tasks and light graphic design work. However, for more advanced graphical needs, the device can be configured with dedicated graphics options, offering enhanced performance for 3D modeling and rendering applications.

Additionally, the HP Rlve 810 G1 incorporates a high-resolution display that ensures crisp visuals and sharp text, improving productivity by reducing eye strain during prolonged use. The touchscreen capabilities further enhance user interaction, allowing for intuitive navigation and control.

The device also emphasizes connectivity, with multiple ports available including USB 3.0, HDMI, and Ethernet options. This ensures users can connect to various peripherals and networks easily, enhancing versatility in diverse work environments.

Security features are integrated into the HP Rlve 810 G1, providing peace of mind for users who handle sensitive data. With options for a fingerprint reader and advanced encryption capabilities, the device is equipped to safeguard vital information.

Overall, the HP Rlve 810 G1 combines portability, performance, and security in a streamlined package, making it an excellent choice for professionals looking for a dependable mobile workstation. Its blend of features ensures a productive and efficient work experience, whether in the office or on the move.
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