Plantronics W720A-M, W710A-M manual Daily use, Incoming calls

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Daily use

Incoming calls

Answer a call

 

The easiest way to answer an incoming call from the desk phone, mobile phone or computer is

 

to press the headset call button when you hear an incoming call.

 

Alternatively, you can answer an incoming call by pressing the base button for the line that is

 

ringing.

 

NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove

 

desk phone handset before each call.

 

NOTE Remote answer/end capability for the PC is a software feature and dependent on a compatible

 

softphone. If you do not install the software or don’t have a compatible softphone, you will need to

 

press the headset call button first then answer the call using the softphone application. Visit

 

plantronics.com/software for more information.

 

Answer a second incoming call with your headset

 

If you are on a call and a second call comes in from one of the other devices, you can flash to

 

(answer) the second call by pressing the headset volume up button for 1.5 seconds. This will put

 

the first call on hold while answering the incoming call.

 

You can flash to answer multiple incoming calls from the PC, however only one call is supported

 

at any given time on the mobile phone or desk phone. You will need to manage multiple calls on

 

the desk phone or mobile phone on the devices themselves.

 

Answer a call while listening to music or audio

 

If you are listening to music on a supported media player and a call comes in, the base will

 

pause the music when you answer your call and resume the music when your call is over.

 

Plantronics software must be installed for this feature to function.

 

The Action to Media Player settings are defined in the preference tab of the Plantronics Control

 

Panel.

 

Answer a call with your mobile phone

 

If you answer an incoming mobile call using the answer button on the mobile phone, the audio

 

will remain in the phone. If you answer an incoming call using the headset or base, the audio

 

will be in the headset.

 

Reject a mobile call

 

When you receive an incoming mobile phone call, the mobile button on the base will flash green.

 

To reject the call, hold the base mobile button down for 3 seconds.

Outgoing calls

Place a desk phone call

 

1 While wearing your headset, short press the base desk phone button.

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Contents Savi W710A-M/W720A-M Contents Page System requirements WelcomeComputer DisplayWH300 headset monaural Whats in the boxBase and headset basics BaseHeadset Accessories Optimise the comfort and fit of your headset Customise your headsetPage Charge your headset Desk phone standard Desk Phone Connect and CallDesk phone + HL10 lifter sold separately Desk phone + EHS cable sold separatelyPage Mobile connect and call Connect your computer Computer connect and callHeadset power Headset featuresPlace the headset in sleep mode Battery storage timeHeadset battery level Tones Hear a single mid tone when you are back in rangeFor Windows Vista and Windows 7 systems For Windows XP systemsBase buttons Base featuresAuto connect feature Setting RangeSet the range End subscriptionPage Incoming calls Daily usePage Softphone compatibility Join a conference callExit a conference call View guest headsets Install Plantronics Advanced useSoftware Default line Feature Settings DefaultGeneral Audio protectionStop auto connect to mobile when headset is docked Bluetooth enabledInitiate mobile voice commands Audio bandwidth for desk phone and PCAudio Limiting TabHours on the phone per day Anti-startleSecurity tab Auto answerAction to media player Check for updates automatically Audio sensing enabledLaunch audio devices control panel Ring both headset and PCInstall updates Check for updates manuallyHeadset TroubleshootingSoftphone Desk phone MobileNo audio connection to PC Need More HELP?

W720A-M, W710A-M specifications

The Plantronics W710A-M and W720A-M are advanced wireless headsets designed specifically for energetic workplaces that demand high-quality audio and seamless communication. Both are equipped with state-of-the-art technologies, making them ideal choices for professionals who prioritize sound clarity, comfort, and connectivity.

The W710A-M features a single ear design, providing users the convenience of keeping one ear open for ambient sounds while still delivering superior audio quality. This model is perfect for those who work in busy environments and need to stay aware of their surroundings. In contrast, the W720A-M adopts a dual-ear configuration, ensuring an immersive audio experience that blocks out background noise effectively. This allows for deep focus during important calls or while engaging with multimedia content.

One of the major highlights of both models is the DECT 6.0 technology, which facilitates a secure and stable wireless connection. Users can roam up to 300 feet from their desks without losing call quality, a crucial feature for multi-taskers or those who prefer flexibility in their workspace. Furthermore, the W710A-M and W720A-M integrate wideband audio capabilities, enhancing voice clarity and making conversations seem more natural - a significant aspect for customer-facing roles.

Battery life is another prominent feature, as these headsets can provide up to 12 hours of talk time on a single charge. Additionally, both models support 'smart sensor' technology that automatically answers calls when the headset is worn, and can instantly mute calls upon removal, catering to the needs of busy professionals.

Comfort is paramount, especially for those who wear headsets for extended periods. The W710A-M and W720A-M incorporate plush ear cushions and a lightweight design. The adjustable headbands ensure a custom fit, allowing for all-day wear without discomfort.

Both headsets are compatible with a variety of softphones and Unified Communications systems, making them versatile tools for modern workplaces. Additionally, with integrated IT management tools, the devices be easily monitored and updated to ensure that they meet organizational standards.

In summary, the Plantronics W710A-M and W720A-M offer a robust set of features including superior audio quality, long-range connectivity, exceptional battery life, and a focus on user comfort, making them suitable for today's fast-paced work environments.
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