HP V6.0 Software manual Required software components, Important configuration notes

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Required software components

The following software is required to run HP HWP.

IMPORTANT NOTE: The right combination of software versions is crucial to configuring a working system. Refer to the Release Notes accompanying the HP HWP installation files for information about compatible software versions and system configurations. Follow all configuration and installation instructions carefully.

EVA disk array with CV workstation:

Command View EVA

Business Copy EVA license (for VSS only; not required for VDS)

HP MPIO Full-Featured Failover Manager (if multipathing is required)

VDS/VSS Server

Windows Server 2003 Enterprise edition (see Release Notes for details)

HP MPIO Full-Featured Failover (if multipathing is required)

HP VDS HWP 4.01.00 (for array management)

HP VSS HWP 4.01.00 (for shadow copying)

Secondary Server (optional)

Windows Server 2003 Enterprise edition

HP MPIO Full-Featured Failover (if multipathing is required)

Other software as required depending on server purpose

Important configuration notes

The following notes will help ensure a successful configuration:

Using multiple servers is optional. However, if you use multiple servers, they must be in the same Ethernet domain so that the DCOM communication process can communicate between servers.

Administrator privileges are required for all devices and software. If you do not have administrator privileges, the software and hardware will not communicate properly. If authentication fails, consult the Release Notes for any special authentication issues and solutions.

The firewall must be open between the CV workstation and the VDS/VSS servers.

Important performance notes

The following issues can affect the performance of HP HWP:

Excessive traffic on the Ethernet LAN. If this becomes a problem, you may want to use a private Ethernet LAN between the CV workstation and the VDS/VSS server(s) and connect it to the corporate LAN through a firewall.

Viruses that slow down network traffic. Be sure you regularly run a virus checker.

A firewall that excessively slows traffic between the CV workstation and the servers hosting VDS/VSS. Any firewall must be open between these systems.

20 Configuration

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Contents Part number T1634-96054 Fourth edition August Page Contents Glossary Index InstallationTroubleshooting Preface About this guideIntended audience Disk arraysDocument conventions and symbols Convention ElementSubscription service HP technical supportHP web sites Documentation feedbackPreface Overview Simple overview Detailed overview Virtual Disk Service VDSVolume Shadow Copy Service VSS Functional components Microsoft command line interfaces Microsoft Windows Server 2003 operating systemWindows Disk Management Management applicationsMicrosoft Virtual Disk Service VDS Microsoft Volume Shadow Copy Service VSSHP VDS/VSS Hardware Providers Copy terminologyHP HWP typical applications HP disk arraysVDS typical applications VSS typical applicationsHP Fast Recovery Solution Shadow Copy TransportConfiguration Required components Required hardware components Important performance notes Required software componentsImportant configuration notes Configuration procedures Configuration summaryConfiguring the array CV workstation Windows CV workstationConfiguring the VDS/VSS Server Configuring additional serversConfiguring the EVA disk array Create the following two user groups24 Configuration Adding VDS/VSS hosts Adding disk groups HP StorageWorks EVA Hardware Providers administration guide 28 Configuration Installation Installation summary Installation proceduresUpgrade installation Installing HWP Installation HP StorageWorks EVA Hardware Providers administration guide Installation Configuring VSS/VDS to access Command View Selecting the disk group Click Finish. HWP installation is complete Adding disk groups using the VSS Configuration Utility Verifying installation Checking VDS disk management using DiskRaidChecking VSS volume shadow copying Checking the list of programsUninstalling using HWP Installer Uninstalling HWPUninstalling HWP using Windows Troubleshooting Troubleshooting procedures VDS/VSS HWP will not installCV authentication failure VDS disk array management not workingVSS volume copying not working VSS copies intermittently fail or time outTroubleshooting Error messages VDS error messagesVdssdiskpartiallycleaned Vdsebootpartitionnum Vdsevolumenotmounted VSS error messages Error Meaning Corrective ActionVssemaximumnumber Glossary APISVP HWP, 20 applications, 15 installing, 31 uninstalling Index
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V6.0 Software specifications

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