HP V6.0 Software manual Verifying installation, Checking the list of programs

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Verifying installation

To verify installation, perform the following tests. If you have any trouble with installation or with verifying installation, see “Chapter 4 Troubleshooting” in this guide.

Checking the list of programs

A simple way to verify successful installation of the HP HWPs is to make sure they are listed in the Add/Remove Programs Control Panel in Windows. To see the list of installed programs, click Windows Start, click Settings, click Control Panel, and double-click Add/Remove Programs.

You can also check that the hpEVA VSS Hardware Provider is running by making sure it is listed when you type the following at the command line:

vssadm list providers

Checking VDS disk management using DiskRaid

You can install and run the Microsoft DiskRaid command line interface and use the “list provider” and “list subsystem” commands to verify the HP HWP is working properly. DiskRaid comes with the Windows 2003 Resource Kit and requires the HP VDS HWP in order to work with the HP disk array. The example output below shows the use of these commands:

 

DISKRAID> List Provider

 

 

 

Prov ###

Name

Version

 

 

--------

---------------------------------------------

----------

 

 

 

 

 

 

 

 

 

 

 

* Prov 0

HPEVA VDS Hardware Provider

4.01.00

 

 

DISKRAID> list subsystem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Subsys

###

Name

 

Status

Health

 

 

 

 

 

 

 

----------

------------------------------

----------

----------

 

 

Subsys

0

HP EVA

(SN# 12345)

Online

Healthy

 

 

 

 

 

 

 

 

 

Checking VSS volume shadow copying

Testing the HP VSS HWP requires a third party application that can work with VSS, the HP VSS HWP, and the disk array to create hardware volume shadow copies. One such program is Microsoft’s vshadow utility, which comes with the VSS Software Developer’s Kit.

Test the HWP installation by making a shadow copy of the array volumes containing production data. Then check whether a copy of the production data appears on the snapclone volumes of the array. If the copy is not successful, see “Chapter 4 Troubleshooting.”

HP StorageWorks EVA Hardware Providers administration guide

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Contents Part number T1634-96054 Fourth edition August Page Contents Installation TroubleshootingGlossary Index Disk arrays PrefaceAbout this guide Intended audienceConvention Element Document conventions and symbolsDocumentation feedback Subscription serviceHP technical support HP web sitesPreface Overview Simple overview Virtual Disk Service VDS Volume Shadow Copy Service VSSDetailed overview Functional components Management applications Microsoft command line interfacesMicrosoft Windows Server 2003 operating system Windows Disk ManagementCopy terminology Microsoft Virtual Disk Service VDSMicrosoft Volume Shadow Copy Service VSS HP VDS/VSS Hardware ProvidersVSS typical applications HP HWP typical applicationsHP disk arrays VDS typical applicationsShadow Copy Transport HP Fast Recovery SolutionConfiguration Required components Required hardware components Required software components Important configuration notesImportant performance notes Windows CV workstation Configuration proceduresConfiguration summary Configuring the array CV workstationConfiguring additional servers Configuring the VDS/VSS ServerCreate the following two user groups Configuring the EVA disk array24 Configuration Adding VDS/VSS hosts Adding disk groups HP StorageWorks EVA Hardware Providers administration guide 28 Configuration Installation Installation procedures Upgrade installationInstallation summary Installing HWP Installation HP StorageWorks EVA Hardware Providers administration guide Installation Configuring VSS/VDS to access Command View Selecting the disk group Click Finish. HWP installation is complete Adding disk groups using the VSS Configuration Utility Checking the list of programs Verifying installationChecking VDS disk management using DiskRaid Checking VSS volume shadow copyingUninstalling HWP Uninstalling HWP using WindowsUninstalling using HWP Installer Troubleshooting VDS disk array management not working Troubleshooting proceduresVDS/VSS HWP will not install CV authentication failureVSS copies intermittently fail or time out VSS volume copying not workingTroubleshooting VDS error messages Error messagesVdssdiskpartiallycleaned Vdsebootpartitionnum Vdsevolumenotmounted Error Meaning Corrective Action VSS error messagesVssemaximumnumber API GlossarySVP Index HWP, 20 applications, 15 installing, 31 uninstalling
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