11 Support and other resources
Scope of this document
The scope of the cluster test administration tasks described in this document is limited to fully cabled Cluster Platform solutions. In general, these will be based on the HP Cluster Platform 3000 (CP3000), 4000 (CP4000), and 6000 (CP6000) product offerings. It is assumed that all component hardware in the solution has undergone full functionality and
See the HP Cluster Test Release Notes, available at
Not included in the scope of this document is software validation of the cluster configuration following customer software load. This validation will occur based on the validation diagnostics provided with the particular flavor of cluster software ordered by the customer (HP Insight Cluster Management Utility (CMU), XC, Scali, Scyld, or other.) Also, the software deployment functionality provided by System Imager and described in this document is currently only used in support of the test image deployment. Customer software load is beyond the scope of this document and again will be performed based on the type of cluster.
Intended audience
It is assumed the reader has the experience in the following areas:
•the Linux operating system
•HP hardware, including all HP ProLiant models, Integrity servers, and ProCurve switches
•configuration of BIOS settings, iLO/IPMI, and ProCurve switches
Contacting HP
Before you contact HP
Be sure to have the following information available before you contact HP:
•Technical support registration number (if applicable)
•Product serial number (if applicable)
•Product model name and number
•Applicable error message
•
•
•Operating system type and revision level
HP contact information
For HP technical support, send a message to mailto:ClusterTestSupport@hp.com.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com. Include the document title and manufacturing part number. All submissions become the property of HP.
46 Support and other resources