HP MSR93x Router manual Power supply failure, System configuration problems, No terminal display

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Troubleshooting

IMPORTANT:

The barcode on the router chassis contains product information that must be provided to HP Support before you return a faulty router for service.

Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence.

Power supply failure

If the router cannot be powered on and LEDs on the front panel are off, it indicates that the power supply is faulty.

To troubleshoot the power supply:

1.Power off the router.

2.Verify that the router's power cords are connected firmly.

3.Verify that the power source is operating correctly.

4.Determine if the power cord is damaged.

If the problem persists, contact HP Support.

System configuration problems

If the configuration environment setup is correct, the console terminal displays boot information when the router is powered on. If the setup is incorrect, the console terminal displays nothing or garbled text.

No terminal display

If the console terminal displays nothing when the router is powered on, verify the following items:

The power supply system is operating correctly.

The console cable is connected correctly.

The console cable is connected to the serial port that is configured for the console terminal.

The console terminal properties are set to the following: Bits per second: 9600, Data bits: 8, Parity:

None, Stop bits: 1, Flow control: None, and Terminal Emulation: VT100.

The console cable is operating correctly.

Garbled terminal display

If terminal display is garbled, make sure the Data bits field for the console terminal is set to 8. If the Data bits field is set to 5 or 6, the console terminal will display garbled characters.

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Contents HP MSR 93X Routers Page Contents Page Safety recommendations Product code HP descriptionSite requirements ESD preventionInstallation accessories Lightning protectionPre-installation checklist Requirements Yes NoInstallation prerequisites Installation flowchartInstalling the router Mounting the router on a workbenchInstalling the router on a wall Mounting the router on a workbenchGrounding the router Grounding the router with a grounding stripInstalling a standard 3G SIM card Grounding the router to a buried grounding conductorRemoving the 3G SIM card socket cover Installing a 3G antenna Installing the standard 3G SIM card3G extender cables Number Extender CableInstalling Wlan antennas Installing a standard 4G SIM cardRemoving the 4G SIM card socket cover Incorrect installation methods Installing a 4G antenna Installing a 3G/4G antenna extender cable to a 4G deviceInstalling a GPS antenna JG704A router antenna installation instructionsConnecting interface cables Number HP 4G extender cableConnecting the console cable and setting terminal parameters Setting console terminal parametersConnection description Setting the serial port parameters Connecting the power adapter Setting the terminal emulation parametersPowering on the router Verifying the installationStartup process Power-on check DDR3 SdramConfiguring basic settings for the router No terminal display Power supply failureSystem configuration problems Garbled terminal displaySuper password loss Password lossUser password loss No response from the serial portRestoring the factory settings 3G/4G SIM card and 3G/4G antenna failuresScenario Reset button usage guidelines Router crashesChassis views JG511AJG512A JH012AJG513A JG514A JG515AJG531A JG516A JG517AJG518A JG519A JH013AJG520A JG596A JG665AJG704A Technical specifications JG597AJG511 JG512 JG513 JG514 JG515 JG531 JG516 JG517A JH01 JG511 JG512 JG513 JG514 JG515 JG531 JG516 JH01 JG517A JG518A JG519A JG520A JG597A JG596A JG665A JG704A JH013Antenna specifications SpecificationJG519A JG518A JH013 JG520A JG597A JG596A JG665A JG704A Wlan antenna specifications Appendix B LEDs LEDsJH012A JG513A Serial port link status LED Link JG531A JG517A JG518A JH013A System status LED SYS JG665A JG704A LED description Location Status DescriptionRssi LED ACT Related information Subscription serviceContacting HP DocumentsConventions Convention DescriptionNetwork topology icons Index

MSR93x Router specifications

The HP MSR93x Router series represents a robust and versatile solution designed to meet the diverse networking needs of enterprises. With its support for various applications, it stands out in terms of performance, reliability, and security.

At the heart of the MSR93x series is its powerful hardware architecture, which includes high-performance processors and ample memory to handle demanding workloads. This architecture allows for seamless data processing and efficient management of network traffic, ensuring minimal latency and superior user experience. The routers come equipped with multiple Ethernet ports for flexible connectivity options and can support both wired and wireless networks, making them ideal for modern business environments.

One of the key features of the HP MSR93x Router is its integrated support for advanced routing protocols such as BGP, OSPF, and RIP. This capability ensures that the router can efficiently manage data paths across complex networks. Additionally, the routers support multiple WAN connectivity options, enabling organizations to leverage diverse internet connections for increased redundancy and reliability.

Security is a top priority with the MSR93x series. The routers are equipped with a robust suite of security features, including stateful inspection firewalls and Intrusion Prevention Systems (IPS). This comprehensive security architecture helps protect sensitive data and mitigates the risks posed by cyber threats. Furthermore, the routers support Virtual Private Network (VPN) technology, allowing for secure remote access to resources, which is essential in today’s remote working environment.

The HP MSR93x Router series also features an intuitive management interface. This interface simplifies configuration and monitoring tasks, enabling IT administrators to quickly deploy and manage network settings. This ease of management is enhanced by support for central management tools that help streamline operations across multiple devices.

Scalability is another significant advantage of the MSR93x series. Organizations can easily upgrade their networking capabilities by adding modules or additional units, ensuring that the infrastructure can grow alongside their evolving needs.

In summary, the HP MSR93x Router series is an excellent choice for enterprises seeking a reliable, high-performance networking solution. Its combination of advanced routing capabilities, security features, and ease of management make it a versatile option for organizations focused on enhancing their network infrastructure. With its ability to support a variety of applications and its scalability, the MSR93x series is well-suited to address the networking challenges of today and tomorrow.