Problem | Possible cause | Solution |
|
|
|
The photo printed | Paper may not be loaded | Make sure the paper is correctly |
at an angle or is off- | correctly. | oriented in the paper tray. For paper- |
center. |
| loading instructions, see load paper |
|
| on page 15. |
|
|
|
Print quality is poor. | The print cartridge may be | Print a test page. |
| running out of ink. | OR |
|
| If the print cartridge is running low on |
|
| ink, replace the print cartridge. |
|
|
|
| You may not be using the | Make sure you are using a paper |
| best paper type for your | type intended for the printer. For best |
| output. | results, use HP Photo Paper. |
|
|
|
| You may be printing on the | Make sure the photo paper is loaded |
| wrong side of the photo | with the glossy side up. |
| paper. |
|
|
|
|
troubleshooting
45