HP P1000 manual HP Customer Care, Online troubleshooting tools

Page 98

HP Customer Care

Online services

For 24-hour access to information by using a modem or Internet connection

World Wide Web: Updated HP product software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/ljp1000 or http://www.hp.com/ support/ljp1500 (The site is in English.)

Online troubleshooting tools

HP Instant Support Professional Edition (ISPE) is a suite of Web-based problem solving tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com.

Telephone support

Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/ region, see the flyer that came in the box with the product, or visit http://www.hp.com then click Contact HP. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem.

You can also find support on the Internet at http://www.hp.com/support/ljp1000 or http://www.hp.com/ support/ljp1500. Click the support & drivers block.

Software utilities, drivers, and electronic information

Go to http://www.hp.com/support/ljp1000 or http://www.hp.com/support/ljp1500. (The sites are in English, but printer drivers can be downloaded in several languages.)

For information over the telephone, see the flyer that came in the box with the device.

HP direct ordering for accessories or supplies

Order supplies from the following Web sites:

North America: https://www.hp.com/post-embed/ordersupplies-na

Latin America: https://www.hp.com/post-embed/ordersupplies-la

Europe and Middle East: https://www.hp.com/post-embed/ordersupplies-emea

Asia Pacific countries/regions: https://www.hp.com/post-embed/ordersupplies-ap

Order accessories from http://www.hp.com and click Supplies & Accessories. For more information, see Order supplies and accessories on page 82.

To order supplies or accessories over the telephone, call the following numbers:

United States: 1-800-538-8787

Canada: 1-800-387-3154

To find the telephone numbers for other countries/regions, see the flyer that came in the box with the device.

HP service information

88 Appendix B Service and support

ENWW

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Contents User Guide Page HP LaserJet P1000 and P1500 Series Copyright and License Trademark CreditsTable of contents Print tasks Managing and maintenanceSupported paper and other media Problem solving Appendix a Accessories and consumables Appendix B Service and support105 Viii Product information HP LaserJet P1000 Series HP LaserJet P1500 Series Product configurationsHP LaserJet P1006/P1009 only First Page Out 8 secondsProduct features Benefit Supporting featuresIdentify product parts HP LaserJet P1000 SeriesHP LaserJet P1500 Series Identify product partsEnww Control panel HP LaserJet P1000 Series HP LaserJet P1500 Series Enww Product software Supported operating systems TCP/IP Enww Network connections HP LaserJet P1500 network models only Device connectionsUSB connections To connect the device to your networkInstall the software for the network device Windows printer drivers To access the printer properties online HelpSoftware for Windows Printers and Other Hardware To install printer software for Windows 2000 and XPEmbedded Web server HP LaserJet P1500 network models only PrinterTwo-sided printing Software for MacintoshMacintosh printer drivers PrintOn the Presets pop-up Enww Supported paper and other media Understand media use Size is Dimensions Supported media sizesMedia to avoid Select print mediaMedia that can damage the device Labels Special media for printingEnvelopes TransparenciesLetterhead or preprinted forms Heavy paperPrint tasks Print-quality settings Load media Main input trayEnww Print Types and tray capacity Print on special mediaChange print driver to match your media size and type Letterhead Be printed on face upEnww Enww Printing booklets Printing watermarks Printing mirror images Canceling a print job Enww Managing and maintenance Replace the print cartridge Replace the print cartridge Demo ConfigurationPrinter information pages Supplies StatusEmbedded Web server HP LaserJet P1500 network models only Open the embedded Web serverNetworking tab Settings tabInformation tab LinksCheck and order supplies Manage suppliesSupplies life Supplies storage guidelinesHP anti-counterfeit supplies Web site Redistribute tonerHP policy on non-HP supplies Clean the device Clean the print-cartridge areaEnww Clean the device paper path Change the pickup roller Change the pickup roller Enww Clean the pickup roller Change the printer separation pad Change the printer separation pad Enww EconoMode Enww Problem solving Can you print a configuration page? Problem-solving checklistIs the device set up correctly? Is the Ready light on?Does the printed page look like you expected? Is the print quality acceptable?Is the device communicating with the computer? YesContact HP support Processing Data Status-light patternsReady HP LaserJet P1000 Series Manual Feed or Continuable ErrorFatal Error HP LaserJet P1500 SeriesToner Low Toner MissingRemoving a jammed Clearing jamsTypical media jam locations To clear a jam in the print-cartridge area Enww Toner specks Improve print qualityLight print or faded DropoutsToner smear Vertical linesGray background Misformed characters Loose tonerVertical repetitive defects Wrinkles or creases SkewCurl or wave Toner-scatter outlineMedia problem-solving Problem Cause SolutionMissing graphics or text, or blank pages Printed page is different from what appeared on screenGarbled, incorrect, or incomplete text Format is different than on another HP LaserJet printerGraphics quality Printer software problems Problem SolutionCommon Macintosh problems 4Problems with Mac OSSoftware troubleshooting Hardware troubleshootingNetwork-setup problem-solving Click the Entire Contents linkEnww Accessories and consumables Order supplies and accessories Description or use Order numberService and support Hewlett-Packard limited warranty statement Customer self repair warranty service Hewlett-Packard software license agreement HP Software License TermsLimited warranty for print cartridges and image drums Online troubleshooting tools HP Customer CareHP service agreements Availability of support and service HP Care Pack Services and Service AgreementsGuidelines for repacking the device Enww Volt models Device specificationsProduct model Printing Ready PowerSave Off HP LaserJet P1500 Series Product model Printing2 Ready2 PowerSave OffHP LaserJet P1000 Series Recommended1 Operating1 Storage1Regulatory information FCC compliance Declaration of Conformity HP LaserJet P1503/P1504/P1505/P1506 Series Canadian DOC regulations Laser safety statementRegulatory statements Korean EMI statementLaser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatSubstances Table China 六价 铬 CrVI 溴溴 苯 PBBEnvironmental product stewardship program Material restrictions Return and recycling instructionsPaper Material Safety Data Sheet Msds For more information Index Msds Enww 104 Windows Driver settings Driver, installing Index Page CB410-90992* *CB410-90992
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P1000 specifications

The HP P1000 is a versatile, high-performance printer designed to meet the demands of both home and office users. Known for its reliability and efficiency, the P1000 series incorporates a range of innovative features and technologies, making it a popular choice for printing tasks.

One of the standout characteristics of the HP P1000 is its compact and sleek design, which allows it to fit seamlessly into any workspace without taking up too much room. Its lightweight structure also enhances portability, making it suitable for users who require mobility. Despite its small form factor, the printer is built with durability in mind, ensuring that it can withstand regular use over extended periods.

At the heart of the HP P1000 lies advanced printing technology, which ensures high-quality output across various media types. The printer utilizes laser printing technology, known for its speed and efficiency. With print speeds reaching up to 23 pages per minute, users can expect quick turnaround times for their printing jobs. The resolution of up to 600 x 600 dpi further elevates its performance, delivering crisp text and clear graphics suitable for professional documents.

The P1000 series is equipped with several connectivity options, enabling users to print wirelessly from multiple devices. With built-in Wi-Fi, USB, and Ethernet connections, the printer supports seamless integration into any network, allowing users to print directly from smartphones, tablets, laptops, or desktops. Additionally, the printer is compatible with various mobile printing solutions, such as Apple AirPrint and Google Cloud Print, enhancing convenience for tech-savvy users.

Another significant feature of the HP P1000 is its user-friendly interface. A straightforward control panel ensures easy navigation through settings and functions, streamlining the printing process. The printer also supports automatic duplex printing, allowing users to print on both sides of the paper, reducing waste and saving costs.

In terms of maintenance, the HP P1000 is designed for ease of use. The cartridge system is straightforward, and replacement cartridges are readily available, ensuring consistent performance without unnecessary downtime.

Overall, the HP P1000 stands out as a reliable printing solution, combining speed, quality, and convenience, making it ideal for both personal and professional use. Its blend of advanced technologies and user-centric features positions it as a competitive option in today’s printing market.
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