HP 870Cxi manual Troubleshooting, Printing a test, Click Start → Settings → Printers

Page 11
1-
2-

Troubleshooting

If you are having problems printing follow this procedure:

Verify the power cable is plugged into an AC receptacle.

Verify the power cable is plugged into the printer.

Printing a test page

There are two different ways to print a test page:

From the printer panel

This is the internal printer test and will tell you if the printer is functioning.

1- Turn the printer off then turn the printer on.

2- Press and hold the Resume button until light goes out (about 3 seconds) 3- Release the Resume button

From the computer

This is the external test will tell you if the link between the computer and the printer is functioning.

1- Click Start → Settings → Printers

2- Click the HP DeskJet 870Cxi printer icon to select the printer.

Compiled by: Brent Runnells, UH Hilo EPSCoR-ITER

11

\\ . . .\sdal\How-To\ht_hp870cxi.doc

Last modified 7/13/04

 

Page 10 Page 12
Image 11
Page 10 Page 12
Contents HP DeskJet 870Cxi Printer Rear View Front ViewPrinting Resume PowerTurning the printer on and off Compiled by Brent Runnells, UH Hilo EPSCoR-ITER Compiled by Brent Runnells, UH Hilo EPSCoR-ITER Printer cartridges How to determine the manufacturing dateDon’t Printer Cartridge Dos and Don’tsRemoving Printer Ink Cartridges Aligning and cleaning printer cartridges Installing Printer Ink CartridgesClick the Align or Clean to start the utility Click File → Properties and select the Services tabCleaning the cartridge electrical contacts Cleaning the cartridge electrical contactsPrinting a test TroubleshootingClick Start → Settings → Printers Click File → Properties Click Print Test Running a diagnostic test
Top Page Image Contents