HP 1220C manual Printing a Sample, Printing a Diagnostic, Customer Support, Toolbox, Web

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Printing a Sample Page

Print a sample page without being connected to a computer. This allows you to see that your printer is set up correctly.

1.Turn off the printer, and then turn it on again by pressing the Power button.

2.Press the Resume button and release it when the Resume light starts to blink. Your printer prints a sample page.

Printing a Diagnostic Page

1.Power on your printer.

2.Press and hold down the Power button and press the Resume button four times.

3.Release the Power button. Your printer prints a diagnostic page.

Note: If the problem persists, contact the HP Customer Care Center listed in this User's Guide, and if possible, supply the information on the diagnostic page.

Customer Support

The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance.

Toolbox

Note: Toolbox is available only if you installed the printer driver through SETUP.EXE.

The Troubleshooting tab in this program provides easy step-by-step solutions to common printing problems. You should be able to resolve most printing problems by stepping through the provided solutions. You can run this program by double-clicking the Toolbox icon on the desktop or in the program group.

Web

Visit our World Wide Web for the latest printer software, product, operating system, and support information.

http://www.hp.com/go/dj1220C or http://www.hp.com/cposupport.

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Contents HP DeskJet 1220C Acknowledgements Contents Manual Feed TroubleshootingLanguage Abbreviations HP Greeting Card PaperEnglish Using this Guide WelcomeFor More Information Support information System RequirementsLeast 50MB of free hard disk space WindowsUnderstanding the Printer Parts and Functions Getting startedSetting Up 152 mm 19 482 mm 102 mmEnglish USB Installing from the Starter CD Recommended Installation for Windows 95, Windows 98, and Windows NTInstallation for Windows Print a Test Connections Using the USB Port WindowsTo verify the installation Using Your Printer on a NetworkConnecting to an External Print Server Save Your Settings Printing FeaturesWin Enlarging or Reducing a DocumentTiling BookletManual Duplex Two-Sided Printing Mirror Image BannerWatermark Preferences Imaging OptionsPrinting from DOS Software Programs HP DeskJet Control Panel for DOSInstalling the HP DeskJet Control Panel for DOS Using the HP DeskJet Control Panel for DOSDOS Printer Driver Mac Setting Up Your Printer on a Macintosh ComputerAlternative Top Media Feed Manual Feed PaperTips Maintaining the PrinterSelecting and Loading Paper It means To solve the problem Using and Caring for Print CartridgesNothing Is Printed Power Cannot Be Turned OnPlacement of the Text or Graphics is Wrong Blank Page is EjectedSomething on the Page is Missing or Incorrect Printer Takes a Long Time to Print a Job Check your system configurationPaper is Jammed in the Printer There may be insufficient hard disk space in your systemUninstalling the Printer Software Tips for Avoiding Paper JamsMake sure nothing is blocking the paper path Aligning the Print Cartridges Printer Does Not Print After Switching PortsMac Troubleshooting Cleaning the Print CartridgesPrinting a Sample Printing a DiagnosticCustomer Support ToolboxFor customers outside US HP Telephone SupportPrinter Specifications SpecificationsDraft 300 x 600 dpi Normal 600 x 600 dpi Best Main Paper 16MB RAM HP Supplies Ordering InformationHP Premium Photo Paper HP Premium Heavyweight InkJet PaperHP Premium Plus Photo Paper HP Professional Brochure and Flyer PaperRegulatory Notice Hewlett-Packard Limited Warranty Statement Safety InformationFCC Regulations Operation outside the products specifications Extent of limited warrantyLimitations of Warranty Limitations of LiabilityLocal Law Language Abbreviations AppendixDOS Envelopes Faxes Ink volume Installing printer software, 8 interfaceGraphics are wrong, 22 grayscale IconsVerify a USB installation Uninstalling the software, 24 USB, 3, 9System requirements Telephone support, 28 test ZoomSmartAccording to ISO/IEC Guide 22 and EN Declaration of ConformityPrinted on recycled paper