Plantronics H51(N) Headset Amplifier Models, Headset Telephone, Direct-Connect Headset Solutions

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Headsets and Amplifier Systems

for the Call Center

Headset

Amplifiers

and

Complete Headset

Telephones

 

 

 

 

 

complete telephone dial-pad. A

 

Quick Reference

…then choose an amplifier to connect your headset to your agent’s telephone.

 

 

All Plantronics amplifiers deliver our unique Call Clarityand SoundGuard® Plustechnologies to improve voice quality and maintain sound at a comfortable level.

 

 

Headset Amplifier Models

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A20 Telephone Headset Amplifier

 

M12 VistaTelephone Headset Amplifier

 

 

 

 

and Accessory Deck

 

 

This compact universal amplifier sets the industry standard and

 

 

 

 

A unique and efficient under-the-telephone design streamlines your

connects Plantronics headsets to nearly all call center telephones.

 

 

 

 

agents’ workspace and provides a host of added features, including

Easy-to-use button controls for headset and handset selection,

 

 

 

 

amplifier, in-use indicator, headset stand and cord management.

 

volume and mute.

 

 

 

 

Seamless telephone integration with audible visual cues for outgo-

 

 

 

 

 

 

 

ing volume, tone control and mute. Add one-touch, call-answering

 

 

 

 

 

 

 

convenience with the optional HL10 telephone handset lifter.

 

MX10 Headset SwitcherAdapter

 

 

 

 

Shown with HL10. Telephone not included.

 

Connects a single headset to a telephone and PC, making

 

 

 

 

 

 

 

 

 

it ideal for computer-based training. Enables advanced

 

 

 

 

 

 

 

 

 

features like music on hold and call recording. Separate

 

HL10 Handset Lifter (Accessory for A20 and CA10)

 

 

 

controls adjust incoming and outgoing volume.

 

This must-have accessory, featuring remote ring detection,

 

 

 

 

 

 

adds remote call answer and end capability to CA10 cordless

 

 

 

SQD Amplifier

 

systems, and one-touch call-answering convenience to A20

 

 

 

The Switching Quick Disconnect Amplifier is RNA*enabled,

 

corded desktop systems. Stylish design fits discreetly under

 

 

 

 

your telephone handset.

 

 

 

 

 

 

 

to eliminate missed calls and improve customer satisfaction.

 

 

 

 

 

 

 

 

 

Dual headset port provides improved training and

 

 

 

 

 

 

 

 

 

supervisory capability. Optional knee well mount for cord

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and desktop management.

 

 

 

 

CA10 Cordless Telephone

 

 

 

*Representative Not Available

 

900MHz

 

 

 

 

 

 

 

 

Headset Amplifier

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cordless

 

 

Perfect for the call center supervisor

 

 

 

P10 Plug Prong Adapter

 

 

 

 

 

 

 

 

 

 

 

or mobile agent who must be on call

 

 

 

The P10 plug prong adapter is designed for use with specific

 

 

 

 

 

 

 

 

 

 

 

from anywhere on the floor. Using a

 

 

 

PBX and call center systems. Features adjustable volume

 

 

 

 

 

 

 

 

 

 

 

900 MHz design, the CA10 connects

 

 

 

control, and compatible with most ACD systems.

 

 

 

 

 

 

 

 

 

 

 

to your corded business telephones

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and the compact remote delivers

 

 

 

DA50 USB-to-Headset Adapter

 

 

 

 

range of up to 150 feet. Add and

 

 

 

 

 

 

 

optional HL10 handset lifter for

 

 

Bring the quality and comfort of Plantronics call center headsets

 

 

 

 

remote call answering and ending.

 

 

to VoIP softphones. The DA50 USB-to-headset adapter features

 

 

 

 

 

 

 

 

 

Digital Signal Processing (DSP) technology and includes

 

 

 

 

 

 

 

 

 

 

Headset Telephone

 

 

 

Plantronics’ exclusive PerSono Prosoftware to optimize

 

 

 

 

the audio qualities of your agents’ headsets for enhanced

 

 

T10H Headset Telephone

 

 

 

communications with your customers.

 

 

 

 

 

 

 

 

 

This analog amplifier features a

 

 

 

 

 

 

great cost-effective solution for

 

 

Direct-Connect Headset Solutions

 

 

 

 

Many call centers have stations with headset-ready telephones and agent consoles.

 

 

outbound calling when no phone

 

 

 

 

terminal is available, and it can

For more information, please contact

Plantronics has partnered with leading telephone manufacturers to provide the

 

 

be used with all Plantronics call

 

 

 

your local supplier, or visit

following direct-connect solutions, with no additional amplifier required:

 

 

center headsets. Includes in-use

 

 

 

 

www.plantronics.com

Polarisdirect-connect headsets, a complete solution for headset-

 

 

indicator and headset stand.

 

 

ready telephones.

 

 

 

 

 

 

 

 

Adapter cables to connect your existing Plantronics H-Series headsets

 

 

 

 

 

 

 

 

 

directly to headset-ready phones.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

© 2002 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined, AttiTube, Call Clarity, DuoPro, Encore, Headset Switcher, Mirage, PerSono Pro, Polaris, Quick Disconnect, SES, SoundGuard Plus, Supra, TriStar, Vista, the voice tube clear color trade dress and shape trade dress are trademarks or registered trademarks of Plantronics, Inc.

Printed 7/1/02 ST 207

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Contents Convertible Model Over-the-ear ModelsHeadset Telephone Direct-Connect Headset SolutionsHeadset Amplifier Models

H61(N), H171(N), H41(N), H91(N), H181(N) specifications

Plantronics has long been a trusted name in the audio communications industry, and its series of headsets, including the H101(N), H51(N), H81(N), H181(N), and H91(N), exemplifies their commitment to quality and innovation. These headsets are designed primarily for professional use, making them ideal for call centers, offices, and corporate environments.

The H101(N) is recognized for its lightweight design and comfortable fit, making it perfect for extended use. It features noise-canceling technology, which helps to eliminate background noise, ensuring clear communication. The flexible microphone boom can be adjusted for optimal positioning, providing clarity, while the wideband audio delivers rich sound quality.

The H51(N) enhances the user experience with its dual-ear design, ensuring that users can immerse themselves in calls without distractions. This model also includes a noise-canceling microphone, which is particularly beneficial in busy office environments. The H51(N) is designed with user comfort in mind and includes padded ear cushions to reduce fatigue during long periods of use.

The H81(N) model offers advanced noise-canceling capabilities, equipped with a special algorithm that filters out ambient noises more efficiently. This model is known for its rugged design, making it suitable for both office and remote work environments. The H81(N) also has a choice of connectivity options, supporting both wired and wireless setups, and is compatible with various communication platforms.

For those requiring additional flexibility, the H181(N) provides a versatile solution with a flexible microphone that can be positioned on either side. This headset is engineered for superior audio quality, featuring a durable build that can withstand the rigors of daily use. The H181(N) also incorporates a quick disconnect feature, allowing users to easily separate the headset from the phone.

Lastly, the H91(N) headset is tailored for professionals who prioritize superior sound quality and comfort. It boasts adjustable headbands and cushioned ear pads that conform to the wearer’s head. It also offers a high-quality noise-canceling microphone that excels in eliminating background distractions, making it a preferred choice in loud environments.

Together, these Plantronics headsets are equipped with technologies that promote efficient communication, user comfort, and durability, solidifying their reputation in the professional audio communications market. Whether for daily office tasks or call center operations, these models cater to diverse user needs while maintaining exceptional sound quality and reliability.