HP G 3010 manual Product support, Accessibility, HP Scanjet Web site, Macintosh environment

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5 Product support

This section describes the options for product support.

Accessibility

HP Scanjet Web site

Getting assistance

Accessibility

The following accessibility options are available on this scanner:

Windows environment:

To prevent buttons from being accidentally pushed, you can use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons. For more information about the Button Disable Utility, see the scanner User Guide.

The scanner User Guide is also available in a CHM format that is readable by most screen readers. To find this file, double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help.

Macintosh environment:

To prevent buttons from being accidentally pushed, use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons.

For more information about the Button Disable Utility, see the HP Scanjet Scanner Help.

The HP Scanjet Scanner Help is available in a format that is readable by most screen readers. To find this file, open HP Device Manager, and then click on the question mark at the bottom of the dialog box.

Customers with disabilities can get help by

visiting www.hp.com/hpinfo/community/accessibility/prodserv/ (English only).

HP Scanjet Web site

Visit www.hp.com and select your country/language at the top of the page. On the country page, select scanners from the list of products. Use this site for a variety of information:

Find solutions to technical issues.

Learn tips for scanning more effectively and creatively.

Update your HP drivers and software.

Register your product.

Subscribe to newsletters, driver and software updates, and support alerts.

Purchase HP supplies and accessories.

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HP Scanjet G3010

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Contents HP Scanjet G3010 Copyright and license Trademark creditsContents Get started Check the box contentsInstall the software Connect the power supply Test the installation Connect the USB cableHP Photosmart Windows software How to use the scannerWhere to get additional information Front panel buttons Front panel and accessories overviewHP Photosmart Macintosh software Transparent materials adapter TMAUninstall and reinstall the software Scanner installationTroubleshooting Windows environmentAction Check the cablesCable type Regulatory information Product specificationsScanner specifications NameRecycle and restricted material information Transparent materials adapter TMA specificationsEnvironmental specifications RecyclingProduct restricted material HP Scanjet Web site AccessibilityProduct support Macintosh environmentHP support by phone Post-warranty period Extending or upgrading your warrantyGetting assistance