HP G 3010 manual Getting assistance, HP support by phone

Page 15

Getting assistance

In order to get the best from your HP product, please consult the following standard HP support offerings:

1.Please consult the product documentation that came with the product.

Review the troubleshooting section or electronic Help of this manual/CD.

Review the electronic Help section within the software.

2.Visit the HP online support at www.hp.com/support or contact your point of purchase.

HP online support is available to all HP customers. It is the fastest source for up-to- date product information and expert assistance, including the following features:

Fast E-mail access to qualified online support specialists

Software and driver updates for your product

Valuable product and troubleshooting information for technical issues

Proactive product updates, support alerts, and HP newsletters (available when you register your product)

3.HP support by phone

Support options and fees vary by product, country and language.

Fees and policies are subject to change without notice. Please check the Web site www.hp.com/support for the latest information.

4.Post-warranty period

After the limited warranty period, help is available online at www.hp.com/support.

5.Extending or upgrading your warranty

If you would like to extend or upgrade the product’s warranty, please contact your point of purchase or check the HP Care Pack Services at www.hp.com/support.

6.If you already purchased an HP Care Pack Service, please check the support conditions in your contract.

Setup and Support Guide

13

Image 15
Contents HP Scanjet G3010 Trademark credits Copyright and licenseContents Check the box contents Install the softwareGet started Connect the power supply Connect the USB cable Test the installationHow to use the scanner Where to get additional informationHP Photosmart Windows software Transparent materials adapter TMA Front panel and accessories overviewHP Photosmart Macintosh software Front panel buttonsWindows environment Scanner installationTroubleshooting Uninstall and reinstall the softwareCheck the cables Cable typeAction Name Product specificationsScanner specifications Regulatory informationRecycling Transparent materials adapter TMA specificationsEnvironmental specifications Recycle and restricted material informationProduct restricted material Macintosh environment AccessibilityProduct support HP Scanjet Web sitePost-warranty period Extending or upgrading your warranty Getting assistanceHP support by phone