HP B2B96UT B2B96UT#ABA manual Diagnostics and Minor Troubleshooting, Calling technical support

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6Diagnostics and Minor Troubleshooting

Calling technical support

At times you might encounter an issue that requires technical support. When you call technical support:

●Have the computer readily accessible.

●Write down the computer serial numbers, product numbers, model names, and model numbers and have them in front of you.

●Note any applicable error messages.

●Note any add-on options.

●Note the operating system.

●Note any third-party hardware or software.

●Note the details of any blinking LEDs on the front of the computer (tower and desktop configurations) or on the side of the computer (all-in-one configurations).

●Note the applications you were using when you encountered the problem.

NOTE: When calling in for service or support, you might be asked for the Product Number (example:

PS988AV) of the computer. If the computer has a Product Number, it is generally located next to the 10- or 12-digit Serial Number of the computer.

NOTE: On most models, the serial number and product number labels can be found on the top or side panel and at the rear of the computer (tower and desktop configurations) or on a pull-out card on the side of the display (all-in-one configurations).

For a listing of all worldwide technical support phone numbers, go to http://www.hp.com/support, select your region, and click Connect with HP in the upper-right corner.

Calling technical support

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Contents HP Z420, Z620, and Z820 Workstation Series Trademark Credits WarrantyCopyright Information Guide topics About this guideIv About this guide Table of contents Setting up and restoring Microsoft Windows Page Viii Topics Locating HP resourcesTopic Location Product informationSelect Workstations HP Cool ToolsSupport SupportProduct documentation Product diagnosticsSupport HP Vision Diagnostics Disk Creation Information Product updatesGo to Start All Programs Accessories System Tools System HP Z420 Workstation front panel Workstation featuresHP Z420 Workstation components Bist LED HP Z420 Workstation rear panelHP Z620 Workstation front panel HP Z620 Workstation componentsHP Z620 Workstation rear panel Bottom connector is AMT enabledHP Z820 Workstation front panel HP Z820 Workstation componentsHP Z820 Workstation rear panel Top connector is AMT enabledWorkstation weights and dimensions Product specificationsDimensions ChassisEnvironmental specifications Ensuring proper ventilation Setting up the workstation2Proper workstation placement Ensuring proper ventilation Setup procedures Planning for additional monitors Adding monitorsPage Finding supported graphics cards Matching graphics cards to monitor connectorsIdentifying monitor connection requirements Connecting and configuring monitors Customizing the monitor display Microsoft Windows Using a third-party graphics configuration utilityConverting to desktop configuration Z420 only Page Product recycling Installing optional componentsSecurity Installing or upgrading device drivers Setting up and restoring Microsoft WindowsSetting up the Microsoft operating system Transferring files and settings Restoring the operating system with HP Recovery ManagerHP Linux Support Matrix Setting up and restoring LinuxSetting up Red Hat Enterprise Linux HP Installer Kit for Linux HpiklHpikl driver CD Installing with the HP Red Hat Linux driver CDWarranty Installing Sled with the CD Installer Kit Setting up Suse Linux Enterprise Desktop SledSetting up preloaded Sled Restoring Sled preloaded systems only Proprietary graphics driversCalling technical support Diagnostics and Minor TroubleshootingLocating ID labels Support HP Support AssistantProduct Change Notifications At startup Helpful hintsCustomer self-repair Other troubleshooting options Routine Care General cleaning safety precautionsCleaning the chassis Cleaning the monitor Cleaning the keyboardCleaning the mouse

B8p43up B8P43UPABA, Z420 D8D10UT D8D10UT#ABA, B2B96UT B2B96UT#ABA specifications

In the realm of advanced computing, HP has consistently delivered reliable products tailored to meet business needs. The HP B2B96UT, Z420 D8D10UT, and B8P43UP are no exceptions. Each model is designed with the latest technologies, offering exceptional performance and versatility for professionals across various industries.

Starting with the HP B2B96UT, this workstation is built for users who demand high performance and dependability. It typically features Intel's powerful processors, offering superior computational power essential for intensive applications. With the ability to support NVIDIA and AMD graphics cards, the B2B96UT is an excellent choice for graphic design, video editing, and CAD applications. Additionally, the workstation is often configurable with extensive memory options and multiple storage configurations, including SSDs and HDDs, ensuring that users can tailor the system to their specific requirements.

Next, the Z420 D8D10UT stands out in HP's lineup as a workstation tailored for professionals in need of robust performance. This model is equipped with an Intel Xeon processor, which is optimized for multitasking and running demanding software applications. The Z420 also features a system architecture designed to facilitate efficient heat dissipation, enabling sustained high performance over extended periods. Furthermore, the inclusion of ECC memory helps improve data integrity, making it ideal for industries such as engineering, architecture, and financial modeling.

Lastly, the B8P43UP is another compelling option within HP's workstation offerings. It is typically renowned for its balance of performance and price, which caters to both small businesses and enterprise-level applications. The B8P43UP is designed to handle various workloads, making it suitable for tasks ranging from data analysis to software development. The model often incorporates advanced connectivity options, including USB 3.0 and Thunderbolt ports, promoting fast data transfer speeds.

Overall, the HP B2B96UT, Z420 D8D10UT, and B8P43UP represent a blend of advanced technologies designed for a wide array of business applications. With powerful processors, extensive memory options, and graphics capabilities, these workstations are ideal for users who require reliable performance and durability in their computing environments. Each model embodies HP's commitment to delivering comprehensive solutions that empower professionals to achieve their goals efficiently and effectively.
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