Appendix B
●Version of printer software:
–Windows PC: To see the printer software version,
–Macintosh: To see the printer software version, use the Print dialog box.
●Messages displayed on the printer screen or on the computer monitor
●Answers to the following questions:
–Has the situation you are calling about happened before? Can you recreate the situation?
–Did you install any new hardware or software on the computer around the time that the situation occurred?
Additional warranty options
Extended service plans are available for the printer at additional costs. Go to www.hp.com/ support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.
22 | HP Photosmart 8200 series |