Plantronics VOYAGER855 manual Troubleshooting, Problem Solution

Page 18

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Troubleshooting

Problem

Solution

My headset does

Make sure the headset is fully charged and paired with

not work with my

your phone.

phone.

Headset was not in pairing mode when mobile phone

 

 

menu selections were made. See “Pairing” on page 6.

 

Incorrect menu selections were made on your mobile

 

phone. See “Pairing” on page 6.

My phone did not

Turn both your phone and headset off and on, and then

locate the headset.

repeat the pairing process on page 6.

I could not enter my

Turn both your phone and headset off and on, and then

passkey.

repeat the pairing process on page 6.

I cannot hear

The headset is not turned on. Press the call control button

caller/dial tone.

for approximately 2 seconds until you hear a tone or see

 

the indicator glow blue.

 

Your headset is out of range. Move the headset closer to the

 

phone or Bluetooth device. See “Range” on page 15.

 

Your headset battery is drained. Charge your battery using

 

the AC charger. See “Charging” on page 5.

 

The listening volume is too low. Press the volume up

 

button to increase the sound you hear in the headset.

Audio quality is

Make sure that you have a proper seal on the ear bud. See

poor.

“Custom Fit” on page 8.

I cannot hear

For stereo listening, your Bluetooth device must support

music.

the Bluetooth Advanced Audio Distribution Profile (A2DP),

 

which defines how Bluetooth devices stream stereo quality

 

audio from one device to another. For example, music

 

streamed from a mobile phone to a wireless headset.

Callers cannot hear

Mute is turned on. Press the mute button.

me.

Your headset is out of range. Move the headset closer to

 

 

the phone or Bluetooth device. See “Range” on page 15.

The ear buds do not

Try a different size ear bud. See “Custom Fit” on page 8.

fit my ear.

 

My headset falls out

Use the ear loop stabilizer for increased lateral support.

of my ear.

See “Custom Fit” on page 8.

 

Try a different size ear bud. For a proper fit, the ear bud

 

should create a seal. When the ear bud fits properly, you

 

feel a slight amount of resistance when you remove the

 

headset from your ear. See “Custom Fit” on page 8.

My ear bud needs

Remove the ear bud from the headset and wash it in warm

to be cleaned.

soapy water and rinse thoroughly. When the ear bud is

 

completely dry, put it back on your headset.

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Plantronics Voyager 855

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Contents Guía del usuario Table of Contents What is Bluetooth? WelcomePackage Contents & Features Charging Check the charge levelPairing QuickPair TechnologySubsequent Pairing Custom Fit Put on the headsetChoose an ear bud that fits Use the stereo plug-in cable Use the optional ear loop stabilizer Headset Controls Action StepsStereo Headset Controls TipsNext track Press and hold the volume up button for Indicators RangeHands-Free Features Additional FeaturesOptional Accessories Available for PurchaseTroubleshooting Problem SolutionProduct Specifications Technical Assistance Limited WarrantyImportant Safety and Operational Information This is PLANTRONICS’ Complete Warranty for the ProductsBattery Warnings Exposure To Radio Frequency Radiation Regulatory NoticesFCC Requirements Part Industry Canada Radio EquipmentContenido ¿Qué es la tecnología Bluetooth? BienvenidoContenido del paquete y funciones GrandesCarga Compruebe el nivel de cargaVinculación Tecnología QuickPairVinculaciónEs posteriores . Cuando el sistema le pida la contraseña, escribaAjuste personalizado Colóquese el auricularElija el auricular que mejor se ajuste Use el cable de conexión para estéreo Use el gancho estabilizador opcional para la oreja Controles de los auriculares Acción PasosControles de lOS auricularES con estéreo SugerenciasTras escucha música Segundos Indicadores AlcanceCaracterísticas de manos libres Otras funcionesAccesorios optativos Disponibles para compraSolución de problemas Problema SoluciónEspecificaciones del producto Asistencia técnica Garantía limitadaAdvertencias Advertencias Relacionadas CON LA Batería Exposición a la radiación de radiofrecuencia Avisos sobre normativasRequisitos de la FCC sección Equipos de radio de Industry Canada

VOYAGER855 specifications

The Plantronics VOYAGER855 is a premium headset designed for both comfort and advanced functionality. It stands out in the crowded market of Bluetooth headsets due to its exceptional audio quality, innovative technology, and user-friendly features.

One of the main features of the VOYAGER855 is its Dual Noise-Canceling Microphones. These microphones are engineered to dramatically reduce background noise, allowing users to enjoy crystal-clear conversations even in bustling environments. The headset is equipped with a wind noise reduction capability, making it an excellent choice for outdoor use, whether you are walking, biking, or commuting.

Another significant aspect of the VOYAGER855 is its multi-point connectivity. This allows users to connect the headset to two devices simultaneously, enabling seamless transitions between calls from a smartphone and a computer or tablet. This feature is particularly beneficial for busy professionals who rely on multiple devices throughout the day.

The headset also incorporates Smart Sensor technology, which automatically answers calls when the headset is worn and can pause audio playback when it is removed. This intuitive feature enhances user convenience, reducing the hassle of managing calls and media. The VOYAGER855's call management features further include voice dialing and call waiting, allowing for easy handling of incoming calls.

Comfort is a key characteristic of the VOYAGER855. Its lightweight design, plush ear cushions, and adjustable headband provide users with a comfortable fit for prolonged use. The headset is designed to be worn all day without causing discomfort, making it ideal for long conference calls or extended listening sessions.

Battery life is another highlight, with up to 14 hours of talk time and 16 hours of listening time on a single charge. Additionally, the VOYAGER855 includes a portable charging case that provides an extra charge on the go, ensuring that users remain connected without interruption.

With its sleek design and high-quality construction, the Plantronics VOYAGER855 combines style and practicality. It is compatible with various Bluetooth-enabled devices and supports various audio codecs, ensuring superb sound quality. The headset also features voice alerts for battery level and connection status, keeping users informed without the need to check their devices.

In conclusion, the Plantronics VOYAGER855 is a robust and feature-rich Bluetooth headset that caters to the needs of modern users. Its blend of superior sound quality, advanced technologies, and comfort makes it an outstanding choice for business professionals and anyone seeking an exceptional audio experience.
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