HP tm2-2150us, tm2t-2200, tm2t-2100 Computer screen is blank, Software is functioning abnormally

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Appendix A: Troubleshooting

The computer screen is blank

If the screen is blank, but the computer is on and the power light is on, the computer may not be set to display the image on the computer screen. To transfer the image to the computer screen, press the switch image key.

Software is functioning abnormally

If the software is unresponsive or responds abnormally, follow these suggestions:

■Restart the computer by clicking Start, clicking the arrow next to Shut down, and then clicking Restart.

If you cannot restart the computer using this procedure, refer to the next section, “The computer is on but is not responding.”

■Run a virus scan. For information about using the antivirus resources on the computer, refer to the “Protecting the computer from viruses” section in Chapter 4.

The computer is on but is not responding

If the computer is on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

ÄCAUTION: Emergency shutdown procedures result in the loss of unsaved information.

■Slide and hold the power switch for at least 5 seconds.

■Disconnect the computer from external power and remove the battery.

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked.

If you suspect that the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer.

ÅWARNING: To reduce the possibility of heat-related injuries or of the computer overheating, do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

✎The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation.

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Notebook Essentials

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Contents Page Windows Users Subscription Services for Business NotebookUser Guides Linux UsersEnd User License Agreement Eula Contacting Customer SupportSerial Number Label Information Warranty Information Contents Routine care Getting started Creating recovery discsConnecting to the Internet Updating your antivirus softwareGetting to know the computer Finding information Locating the electronic manualsFinding more information What’s new? Display rotatingUsing the rotate button TouchPad Identifying TouchPad componentsTurning the TouchPad on and off NavigatingUsing TouchPad gestures SelectingPinching/Zooming Using touch screen gestures Touch screenFlicking Scrolling Setting touch screen preferences Holding the pen Digitizer penIdentifying the pen components Storing the penSharing optical drives Choosing the type of Internet access NetworkingUsing an ISP Connecting to an existing wireless networkSetting up a wireless network Purchase high-speed Internet servicePurchase and install a wireless router Configure the computer to connect to the wireless networkConnecting to a wired network Page Protecting the computer from viruses Protecting the computer from power surgesKeeping the computer safe Protecting your system filesUsing the computer safely Turning off the computerUsing software Identifying installed softwareUsing HP TouchSmart software or HP MediaSmart software Installing software from an optical discCreating or burning a CD or DVD Updating the software installed on the computer Backup and recovery Using system restore points When to back upBackup suggestions Backing up your informationPerforming a recovery When to create restore pointsRecovering using the recovery discs Cleaning the display Cleaning the TouchPad and keyboardRoutine care Traveling and shipping Quick troubleshooting Appendix a TroubleshootingTroubleshooting resources Computer is unable to start upComputer is on but is not responding Computer screen is blankSoftware is functioning abnormally Computer is unusually warmWireless network connection is not working An external device is not workingPage Appendix B Specifications Operating environmentInput power Index Index
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tm2t-2200, tm2-2150us, tm2t-2100 specifications

The HP tm2t-2100, tm2-2150us, and tm2t-2200 are part of HP's TouchSmart series, which focus on delivering a versatile and user-friendly experience. These models are especially noted for their 2-in-1 functionality, combining the features of a laptop and a tablet, appealing to users who desire flexibility in their devices.

The HP tm2t-2100 comes equipped with a 12.1-inch touchscreen display, providing an engaging interface for users who want to utilize touch capabilities for navigation and interaction. The device supports multi-touch input, making it ideal for a variety of applications, from casual browsing to detailed design work. This model operates on an Intel Core 2 Duo processor, delivering ample processing power for everyday tasks and capable of handling more demanding applications.

Moving on to the tm2-2150us, this model enhances performance with a slightly upgraded processor and graphics capabilities. It includes an Intel Core i3 option, providing improved speed and efficiency for multitasking. The device also boasts an impressive battery life, ensuring that users can stay productive throughout the day without worrying about frequent recharging. The tm2-2150us maintains the same responsive touchscreen, making it suitable for both professional and entertainment purposes.

The tm2t-2200 features further enhancements, including advanced graphics options with integrated Intel HD Graphics, allowing for smoother visuals and better performance in multimedia tasks. This model is particularly popular among students and professionals who require a portable yet powerful device for presentations, lectures, or casual gaming. The touchscreen is complemented by an active digitizer, supporting precise pen input for drawing or annotating documents, thus expanding its usability for creative professionals.

All three models in the HP TouchSmart tm2 series feature HP’s unique software enhancements, including HP MediaSmart for quick access to multimedia content and HP TouchSmart software for an intuitive interface. Additionally, they come with various connectivity options such as USB ports, HDMI output, and built-in Wi-Fi, ensuring seamless connectivity with other devices and networks.

In summary, the HP tm2t-2100, tm2-2150us, and tm2t-2200 stand out for their innovative combination of laptop and tablet functionalities, powerful processing options, and enhanced interactive displays. With their varying specifications, they cater to different user needs, making them a versatile choice in the realm of portable computing.
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