HP Stream - 13-c010nr Shutting down turning off the computer, Troubleshooting power problems

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Troubleshooting power problems

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power:

The computer does not turn on.

The display does not turn on.

The power lights do not turn on. To test the AC adapter:

1.Shut down the computer.

2.Connect the AC adapter to the computer, and then plug it into an AC outlet.

3.Turn on the computer.

If the power lights turn on, the AC adapter is working properly.

If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure.

If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced.

Contact support for information about obtaining a replacement AC power adapter.

Shutting down (turning off) the computer

CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer.

The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.

Shut down the computer under any of the following conditions:

When you need to replace the battery or access components inside the computer

When you are connecting an external hardware device that does not connect to a USB or video port

When the computer will be unused and disconnected from external power for an extended period

Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command.

NOTE: If the computer is in the Sleep state or in Hibernation, first exit Sleep or Hibernation by briefly pressing the power button.

1.Save your work and close all open programs.

2.From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of the screen to reveal the charms.

3.Click Settings, click the Power icon, and then click Shut down.

– or –

Shutting down (turning off) the computer 35

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Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Processor configuration setting select models only Vi Processor configuration setting select models only Table of contents Viii Downloading HP PC Hardware Diagnostics Uefi to a USB device Input power Operating environment Starting right Visit the HP Apps StoreBest practices More HP resources Resource ContentsResource Getting to know your computer Locating hardwareLocating software Identifying components Component DescriptionHP Support Assistant app Regulatory, Safety, and Environmental Notices Num lock key When the computer is in Hibernation, press the button Help and Support Regulatory, Safety, and Environmental Notices that applies Using the action keys ComponentIconDescription Getting to know your computer Labels Connecting to a wireless network Connecting to a networkUsing the wireless controls Wireless buttonOperating system controls Connecting to a WlanConnecting to a wired network-LAN select models only Using HP Mobile Broadband select models onlyUsing Bluetooth wireless devices select models only Sharing data and drives and accessing software Page Using a webcam select models only Enjoying entertainment featuresUsing audio Connecting speakersConnecting a microphone Using videoConnecting headsets Using Beats Audio select models onlyPage Setting up Hdmi audio Using video Page Navigating the screen Using the TouchPad and touch screen gesturesTap Two-finger scrollTwo-finger click Two-finger pinch zoomRight-edge swipe Left-edge swipeTop-edge swipe and bottom-edge swipe One-finger slide touch screen only Using a keyboard and optional mouseInitiating and exiting Sleep and Hibernation Managing powerManually initiating and exiting Sleep Using the power meter and power settings Running on battery powerFactory-sealed battery select models only Finding battery information User-replaceable battery select models onlyConserving battery power Resolving a low battery levelStoring a user-replaceable battery select models only Disposing of a user-replaceable battery select models only Running on AC powerShutting down turning off the computer Troubleshooting power problemsPage Using Disk Cleanup Using Disk DefragmenterMaintaining your computer Improving performanceCleaning your computer Cleaning proceduresCleaning the display Traveling with or shipping your computer Cleaning the sides or coverPage Setting Windows passwords Using passwordsPassword Function Securing your computer and informationSetting Setup Utility Bios passwords Using the fingerprint reader select models onlyUsing Internet security software Using antivirus softwareUsing firewall software Installing critical security updates Installing software updatesSecuring your wireless network Using an optional security cable lockPage Starting Setup Utility Bios Using Setup Utility BiosUpdating the Bios Determining the Bios versionDownloading a Bios update Synchronizing a tablet and keyboard select models only Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Backing up, restoring, and recovering Creating recovery media and backupsCreating HP Recovery media select models only Restore and recovery Using Windows toolsWhat you need to know before you get started Recovering using HP Recovery ManagerUsing HP Recovery media to recover Using the HP Recovery partition select models onlyRemoving the HP Recovery partition select models only Changing the computer boot orderSpecifications Input powerInput power Rating Operating environment Electrostatic Discharge Index BiosHdmi SIM
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Stream - 13-c010nr, Stream - 13-c077nr specifications

The HP Stream series has carved a niche for itself in the realm of budget-friendly laptops, and the HP Stream 13-c077nr and 13-c010nr models are prime examples of this. Designed for students and professionals on the go, these laptops deliver a blend of portability, functionality, and style without breaking the bank.

The HP Stream 13-c077nr and 13-c010nr are powered by Intel's efficient dual-core processors, ensuring smooth performance for everyday tasks such as web browsing, document editing, and streaming. Coupled with 4GB of RAM, these laptops handle multitasking with ease while providing a seamless user experience. The 64GB eMMC storage offers enough space for essential applications and files, and the inclusion of a microSD card slot allows for easy expansion, accommodating users who may need additional storage for photos, videos, and documents.

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In terms of software, the HP Stream 13 models run on Windows 10, offering a familiar interface along with a range of pre-installed applications, including Microsoft Office 365, which is a valuable inclusion for users requiring productivity tools.

Overall, the HP Stream 13-c077nr and 13-c010nr are versatile, stylish, and practical laptops that cater to the needs of students and casual users alike, combining reliability with affordability.