HP XU manual Enter

Page 59

Troubleshooting and Maintenance

Testing the Hardware

9.Select and run the appropriate tests. Tests are listed only for detected hardware. Press the following keys to run tests:

ENTER

Runs the highlighted test.

 

 

F5 or

Marks or unmarks the highlighted test.

SPACE

 

 

 

F6

Marks or unmarks all tests in the current

 

menu.

 

 

F7

Marks or unmarks all tests in all menus.

 

 

F10

Runs all marked tests.

 

 

10.Save the Support Ticket. Press T to update and display a Support Ticket containing system and test information.

11.When you are finished running tests, press ESC to exit the advanced tests.

12.Optional: to save the Support Ticket to a floppy disk, press F7 then ALT+C.

13.Exit. Press F3 and then any key to exit and reboot.

14.Optional: open the Support Ticket. In Windows, click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows.

15.Click View to display the Support Ticket.

16.To add information about your problem, click Comments and type the information, then click OK.

To save or print the Support Ticket, click Save As or Print.

To e-mail the Support Ticket to your support agent, click e-Mail. The first time you make an e-mail connection from this program, click Change Settings in the Connect window and enter the settings recommended by your support agent.

e-Diagtools for Windows can also update the version of e-Diagtools on your computer’s hard disk. In e-Diagtools for Windows, use the e-Diagtools menu.

If you have trouble running e-Diagtools diagnostics from the hard disk, you can also run it from the Recovery CD. Boot from the CD and select the diagnostics option.

Startup Guide

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Contents HP Notebook PC Startup Guide Startup Guide HP Software Product License Agreement Important Safety InformationPage Edition History Page Contents Index Getting Started with Your HP Notebook What’s in the Box? Taking InventoryProducts To find more informationFront View Identifying Parts of the ComputerBack View Bottom View Status Lights Page Expansion Base Front Expansion Base Back Install the battery Setting Up Your ComputerTo remove the battery Connect AC power Connect a phone line Turn on the computer Set up WindowsBy fax Register your notebookTo connect to the Internet What to do nextTo connect the floppy disk drive Basic Operation To turn the computer on and off Operating Your ComputerTo reset the computer To use the pointing stick To change the boot deviceMoving and selecting Appropriate second key, then release both keys To use the Fn hot keysYour Mobile Work Environment Working in Comfort with a Notebook PCUsing Your Mobile Computer Batteries and Power Management To check battery status Using Battery PowerTo respond to a low-battery warning Secondary battery in the right module bay To recharge the batteryAdd-On Devices To dock the computer Using an Expansion BasePage To undock the computer To play audio CDs To use the status panel Page To replace a plug-in module Using Plug-In ModulesTo install hot-swap support Windows Add-On Devices Startup Guide To install a RAM expansion module Installing Additional RAMReplace the cover To replace the hard disk drive Replacing the Hard Disk DrivePage Troubleshooting and Maintenance Display problems Troubleshooting Your ComputerKeyboard and pointing device problems Hard disk drive problemsPower and battery problems Performance problemsDon’t touch the pointing stick while booting or resuming Startup ProblemsTo run the e-Diagtools diagnostic test Testing the HardwareEnter To run the Bios Setup utility Configuring the ComputerTo recover the factory installation of your hard disk Reinstalling and Updating SoftwareTo create a Support Utility disk HP Support and Service To get help from the web Getting Assistance for Your ComputerTo contact HP for support or service HP Support and Service Getting Assistance for Your Computer To prepare your computer for shipment To receive repair serviceHewlett-Packard Limited Warranty Statement Startup Guide Page Reference Information Hardware Specifications RAM LAN Reference Information Hardware Specifications Power Cords Safety InformationErgonomics Battery Safety LED Safety Laser SafetyExposure to Radio Frequency Radiation Regulatory Information European Union CanadaJapan Russia International EMC Declares that the following product Page External devices IndexOpening USB
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XU specifications

The HP XU series is a notable lineup in the realm of computing, specifically designed to cater to business professionals and everyday users who require reliability, performance, and modern features. The XU brand, recognized for its dedication to high-quality engineering and innovative technology, encapsulates the spirit of HP's commitment to excellence in device performance and user experience.

One of the main features of the HP XU series is its powerful processing capabilities. Equipped with the latest generation of Intel or AMD processors, the XU series ensures swift and efficient multitasking, allowing users to run demanding applications with ease. This robust hardware foundation is complemented by ample RAM options, which facilitate seamless performance even when handling larger files or running multiple applications simultaneously.

Moreover, the HP XU series emphasizes security, a critical aspect for businesses today. Many models are infused with advanced security features such as fingerprint readers, TPM (Trusted Platform Module) chips, and HP's proprietary security software. These technologies work together to protect sensitive data and provide peace of mind to users concerned about cyber threats.

Display quality is another hallmark of the HP XU series. The devices often feature high-resolution displays, available in various sizes, which provide vibrant colors and sharp visuals. Whether for presentations, graphic design, or media consumption, the clarity and detail of the screen enhance the overall user experience. Additionally, many models offer touch screen capabilities, adding an extra layer of interactivity and ease of use.

In terms of connectivity, the HP XU series is equipped with a comprehensive range of ports, including USB-C, HDMI, and Ethernet, as well as built-in Wi-Fi and Bluetooth technologies. This ensures that users can easily connect to other devices and networks, facilitating collaboration and productivity on the go.

Battery life is also a significant consideration. The HP XU series is designed for endurance, with many models offering long-lasting battery performance that supports a full day of work without the need for frequent charging. This is particularly beneficial for professionals who are often on the move.

In conclusion, the HP XU series exemplifies the convergence of performance, security, and user-friendly design, making it an excellent choice for both business environments and personal use. With a blend of cutting-edge technology, durable build quality, and thoughtful features, the XU series stands as a testament to HP's evolution in providing innovative computing solutions tailored to meet diverse user needs.
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