HP X6100, X6125CL, X6050US, X6050CA, X6001XX, X6002XX, X6000, X6003XX Troubleshooting, Computer Setup

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Troubleshooting

ÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1Computer Setup

Computer Setup is a system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from the Main, Security, Advanced, or Tools menus:

1.Turn on or restart the notebook. Press f10 while the F10 = ROM-Based Setup message is displayed in the lower-left corner of the screen.

To change the language, use the cursor control keys to navigate to the Advanced menu.

To view navigation information, press f1.

To return to the Computer Setup menu, press esc.

Maintenance and Service Guide

2–1

Image 25 Contents
Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Contents Product Description Features Product Description Power Management Resetting the NotebookFront Components External ComponentsRight-Side Components Right-Side Components Left-Side Components Rear Panel Components Standard Keyboard Components Caps lock key Standard Keyboard ComponentsUpper Keyboard Components Num lock light Product Description Component Function Bottom Components Bottom Components Design Overview Computer Setup TroubleshootingSelect To Do This Main MenuSecurity Menu Selecting from the Security MenuAdvanced Menu Selecting from the Advanced MenuTroubleshooting Flowcharts Overview Troubleshooting FlowchartsFlowchart 2.14-No OS Loading, Optical Drive Flowchart No Power Part Flowchart 2.1-Initial TroubleshootingFlowchart 2.2-No Power, Part Flowchart 2.3-No Power, Part External Flowchart 2.4-No Power, PartFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part Flowchart No Video Part Flowchart 2.7-No Video, PartNonfunctioning expansion base Flowchart 2.8-Nonfunctioning Expansion Base if applicableGo to Flowchart 2.13-No OS Loading Diskette Drive Flowchart 2.9-No Operating System OS LoadingLoading Flowchart 2.10-No OS Loading, Hard Drive, PartFlowchart No OS Loading Hard Drive, Part Flowchart 2.11-No OS Loading, Hard Drive, PartCan bad sectors be fixed? Flowchart 2.12-No OS Loading, Hard Drive, PartUtility? Flowchart 2.13-No OS Loading, Diskette DriveFlowchart 2.14-No OS Loading, Optical Drive Flowchart 2.15-No Audio, Part Flowchart 2.16-No Audio, Part Cmos Flowchart 2.17-Nonfunctioning DeviceFlowchart 2.18-Nonfunctioning Keyboard Pointing device Not operating Properly Connect notebook Flowchart 2.19-Nonfunctioning Pointing DeviceFlowchart 2.20-No Network/Modem Connection Serial Number Location Illustrated Parts CatalogIllustrated Parts Catalog Spare Parts Notebook Major Components Switch coversKeyboards Illustrated Parts Catalog Audio/USB board Broadcomm Bluetooth wireless cardAudio/USB board cable not illustrated Modem boardIllustrated Parts Catalog Speakers Optical drives include bezelBase enclosure Digital drive board includes cableIllustrated Parts Catalog Mini PCI communications cards Spare PartFront panel LED board includes cable Memory modules 400-DDRMass Storage Devices Optical drives Spare Part Number InformationUSB digital drive not illustrated USB 1.1 diskette drive not illustratedSpare Part Number Miscellaneous Plastics KitSpare Part Information Miscellaneous Not IllustratedDescription Number Spare Part InformationSpare Part Information Sequential Part Number Listing Sequential Part Number ListingSequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing 374753-001 Base enclosure Sequential Part Number Listing Sequential Part Number Listing Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Static-Shielding Materials Typical Electrostatic Voltage LevelsRelative Humidity Event 10% 40% 55% Material Use Voltage Protection LevelRemoval and Replacement Procedures Serial Number Disassembly Sequence Chart Disassembly Sequence Chart# of Screws Removed Disassembly Sequence Chart Battery Pack Spare Part Number Information Preparing the Notebook for DisassemblyReverse the above procedure to install the battery pack Removing the Hard Drive Cover Hard Drive Spare Part Number Information Removing the Hard Drive Frame and Connector Replacing the Notebook Feet Optical Drive Reverse the above procedure to install an optical drive Memory Module Removing the Memory Module Compartment Cover Reverse the above procedure to install a memory module Mini PCI Communications Card Removing a Mini PCI Communications Card Switch Cover Releasing the Switch Cover Disconnecting the LED Cable LED Board Keyboard Releasing the Keyboard, Part Releasing the Keyboard, Part Reverse the above procedure to install the keyboard Display Assembly Disconnecting the Display Cables Removing the Display Screws Reverse the above procedure to install the display assembly Top Cover Removing the Top Cover Screws Disconnecting the TouchPad and Display Lid Switch Cables Removing the Top Cover Screw Reverse the above procedure to install the top cover Front Panel LED Board Removing the Front Panel LED Board Audio/USB Board Reverse the above procedure to install the audio/USB board Bluetooth Board Reverse the above procedure to install the Bluetooth board System Board Disconnecting the Fan Cable Disconnecting the System Board Cables, Part Disconnecting the System Board Cables, Part Removing the System Board Screws and Screw Locks Removing the System Board Removing the RTC Battery Install the replacement expansion port bracket Removing the PC Card Cage Screws Removing the PC Card Cage Digital Drive Board Removing the Digital Drive Board Speakers Removing the Left Speaker Reverse the above procedure to install the speakers Base Enclosure Fans Removing the Base Enclosure Fans Modem Board Reverse the above procedure to install the modem board Heat Sink Module Reverse the above procedure to install the heat sink module Processor Disengaging the Processor Release Arm Reverse the above procedure to install theprocessor Weight DimensionsStand-alone power requirements Relative humidity noncondensing TemperatureMaximum altitude unpressurized ShockInch, WSXGA+WVA Brightview Display Inch, WXGA+WVA Brightview Display Hard Drives, Part Disk rotational speed 60-GB 40-GB DimensionsEnergy Primary 12-cell, Li-Ion Battery PackApplicable disk Read Write 24X DVD/CD-RW Combo DriveCenter hole diameter Disk diameterDisk thickness Access timeTrack pitch Audio output level8X DVD±RW/R and CD-RW Combo Drive DVD Hardware DMA System Function System DMAHardware IRQ System Function System InterruptsIRQ12 Address hex System I/O Addresses16F Unused VGA Size Memory Address System Function System Memory MapTable A-1 Universal Serial Bus Pin SignalTable A-3 Video-Out Table A-2 RJ-45 NetworkTable A-4 External Monitor Table A-5 RJ-11 Modem Table A-6 Audio-In Microphone Table A-7 Audio-Out Headphone Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Conductor Power Cord Set RequirementsCountry Accredited Agency Applicable Note Number BSI Screw Listing Table C-1 Phillips PM2.0×5.0 Screw Color Qty Length Thread Width Black Where usedHead Table C-2 Phillips PM2.5×4.0 Screw Color Qty Length Thread Width Silver Where usedTable C-3 Phillips PM2.0×8.0 Screw Phillips M2.0×8.0 Screw Locations Table C-3 Phillips PM2.0×8.0 Screw Table C-3 Phillips PM2.0×8.0 Screw Table C-3 Phillips PM2.0×8.0 Screw Phillips M2.0×8.0 Screw Location Table C-3 Phillips PM2.0×8.0 Screw Table C-4 Phillips PM2.0×3.0 Screw Table C-4 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Table C-5 Hex Socket HM5.0×9.0 Screw LockTable C-6 Phillips PM2.0×4.0 Screw Table C-7 Slotted SM1.5×9.0 Shoulder Screw Table C-8 Phillips PM1.5×4.0 Screw Table C-9 Phillips PM1.5×14.0 Screw Color Qty Length Thread Width Black 14.0 mm Where usedTable C-10 Phillips PM1.5×3.5 Screw Table C-11 Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw Color Qty Length Thread Width Silver 12.0 mm Where usedIndex Index Index-3 Index-4 Index-5 Index-6 Index-7
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