HP X6003XX, X6125CL, X6100, X6050US, X6050CA, X6001XX Flowchart 2.9-No Operating System OS Loading

Page 39

Troubleshooting

Flowchart 2.9—No Operating System (OS) Loading

No OS

loading.*

Reseat power

cord in expansion

base and

power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD- or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.

Maintenance and Service Guide

2–15

Image 39
Contents Maintenance and Service Guide Page Contents Illustrated Parts Catalog Removal and Replacement Procedures Contents Product Description Features Product Description Power Management Resetting the NotebookFront Components External ComponentsRight-Side Components Right-Side Components Left-Side Components Rear Panel Components Standard Keyboard Components Caps lock key Standard Keyboard ComponentsUpper Keyboard Components Num lock light Product Description Component Function Bottom Components Bottom Components Design Overview Computer Setup TroubleshootingSelect To Do This Main MenuSecurity Menu Selecting from the Security MenuAdvanced Menu Selecting from the Advanced MenuTroubleshooting Flowcharts Overview Troubleshooting FlowchartsFlowchart 2.14-No OS Loading, Optical Drive Flowchart No Power Part Flowchart 2.1-Initial TroubleshootingFlowchart 2.2-No Power, Part Flowchart 2.3-No Power, Part External Flowchart 2.4-No Power, PartFlowchart 2.5-No Power, Part Flowchart 2.6-No Video, Part Flowchart No Video Part Flowchart 2.7-No Video, PartNonfunctioning expansion base Flowchart 2.8-Nonfunctioning Expansion Base if applicableGo to Flowchart 2.13-No OS Loading Diskette Drive Flowchart 2.9-No Operating System OS LoadingLoading Flowchart 2.10-No OS Loading, Hard Drive, PartFlowchart No OS Loading Hard Drive, Part Flowchart 2.11-No OS Loading, Hard Drive, PartCan bad sectors be fixed? Flowchart 2.12-No OS Loading, Hard Drive, PartUtility? Flowchart 2.13-No OS Loading, Diskette DriveFlowchart 2.14-No OS Loading, Optical Drive Flowchart 2.15-No Audio, Part Flowchart 2.16-No Audio, Part Cmos Flowchart 2.17-Nonfunctioning DeviceFlowchart 2.18-Nonfunctioning Keyboard Pointing device Not operating Properly Connect notebook Flowchart 2.19-Nonfunctioning Pointing DeviceFlowchart 2.20-No Network/Modem Connection Serial Number Location Illustrated Parts CatalogIllustrated Parts Catalog Switch covers Spare Parts Notebook Major ComponentsKeyboards Illustrated Parts Catalog Modem board Broadcomm Bluetooth wireless cardAudio/USB board Audio/USB board cable not illustratedIllustrated Parts Catalog Digital drive board includes cable Optical drives include bezelSpeakers Base enclosureIllustrated Parts Catalog Memory modules 400-DDR Spare PartMini PCI communications cards Front panel LED board includes cableMass Storage Devices USB 1.1 diskette drive not illustrated Spare Part Number InformationOptical drives USB digital drive not illustratedSpare Part Number Miscellaneous Plastics KitSpare Part Information Miscellaneous Not IllustratedDescription Number Spare Part InformationSpare Part Information Sequential Part Number Listing Sequential Part Number ListingSequential Part Number Listing Sequential Part Number Listing Sequential Part Number Listing 374753-001 Base enclosure Sequential Part Number Listing Sequential Part Number Listing Tools Required Removal and Replacement PreliminariesPlastic Parts Service ConsiderationsPreventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Use the following grounding precautions at workstations Workstation PrecautionsGrounding Equipment and Methods Material Use Voltage Protection Level Typical Electrostatic Voltage LevelsStatic-Shielding Materials Relative Humidity Event 10% 40% 55%Removal and Replacement Procedures Serial Number Disassembly Sequence Chart Disassembly Sequence Chart# of Screws Removed Disassembly Sequence Chart Battery Pack Spare Part Number Information Preparing the Notebook for DisassemblyReverse the above procedure to install the battery pack Removing the Hard Drive Cover Hard Drive Spare Part Number Information Removing the Hard Drive Frame and Connector Replacing the Notebook Feet Optical Drive Reverse the above procedure to install an optical drive Memory Module Removing the Memory Module Compartment Cover Reverse the above procedure to install a memory module Mini PCI Communications Card Removing a Mini PCI Communications Card Switch Cover Releasing the Switch Cover Disconnecting the LED Cable LED Board Keyboard Releasing the Keyboard, Part Releasing the Keyboard, Part Reverse the above procedure to install the keyboard Display Assembly Disconnecting the Display Cables Removing the Display Screws Reverse the above procedure to install the display assembly Top Cover Removing the Top Cover Screws Disconnecting the TouchPad and Display Lid Switch Cables Removing the Top Cover Screw Reverse the above procedure to install the top cover Front Panel LED Board Removing the Front Panel LED Board Audio/USB Board Reverse the above procedure to install the audio/USB board Bluetooth Board Reverse the above procedure to install the Bluetooth board System Board Disconnecting the Fan Cable Disconnecting the System Board Cables, Part Disconnecting the System Board Cables, Part Removing the System Board Screws and Screw Locks Removing the System Board Removing the RTC Battery Install the replacement expansion port bracket Removing the PC Card Cage Screws Removing the PC Card Cage Digital Drive Board Removing the Digital Drive Board Speakers Removing the Left Speaker Reverse the above procedure to install the speakers Base Enclosure Fans Removing the Base Enclosure Fans Modem Board Reverse the above procedure to install the modem board Heat Sink Module Reverse the above procedure to install the heat sink module Processor Disengaging the Processor Release Arm Reverse the above procedure to install theprocessor Dimensions WeightStand-alone power requirements Shock TemperatureRelative humidity noncondensing Maximum altitude unpressurizedInch, WSXGA+WVA Brightview Display Inch, WXGA+WVA Brightview Display Hard Drives, Part Disk rotational speed 60-GB 40-GB DimensionsEnergy Primary 12-cell, Li-Ion Battery PackDisk diameter 24X DVD/CD-RW Combo DriveApplicable disk Read Write Center hole diameterAudio output level Access timeDisk thickness Track pitch8X DVD±RW/R and CD-RW Combo Drive DVD Hardware DMA System Function System DMAHardware IRQ System Function System InterruptsIRQ12 Address hex System I/O Addresses16F Unused VGA Size Memory Address System Function System Memory MapTable A-1 Universal Serial Bus Pin SignalTable A-3 Video-Out Table A-2 RJ-45 NetworkTable A-4 External Monitor Table A-5 RJ-11 Modem Table A-6 Audio-In Microphone Table A-7 Audio-Out Headphone Conductor Power Cord Set Power Cord Set RequirementsGeneral Requirements Conductor Power Cord Set Requirements Country-Specific RequirementsCountry Accredited Agency Applicable Note Number BSI Screw Listing Color Qty Length Thread Width Black Where used Table C-1 Phillips PM2.0×5.0 ScrewHead Table C-2 Phillips PM2.5×4.0 Screw Color Qty Length Thread Width Silver Where usedTable C-3 Phillips PM2.0×8.0 Screw Phillips M2.0×8.0 Screw Locations Table C-3 Phillips PM2.0×8.0 Screw Table C-3 Phillips PM2.0×8.0 Screw Table C-3 Phillips PM2.0×8.0 Screw Phillips M2.0×8.0 Screw Location Table C-3 Phillips PM2.0×8.0 Screw Table C-4 Phillips PM2.0×3.0 Screw Table C-4 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Table C-5 Hex Socket HM5.0×9.0 Screw LockTable C-6 Phillips PM2.0×4.0 Screw Table C-7 Slotted SM1.5×9.0 Shoulder Screw Table C-8 Phillips PM1.5×4.0 Screw Table C-9 Phillips PM1.5×14.0 Screw Color Qty Length Thread Width Black 14.0 mm Where usedTable C-10 Phillips PM1.5×3.5 Screw Table C-11 Phillips PM2.0×12.0 Spring-Loaded Shoulder Screw Color Qty Length Thread Width Silver 12.0 mm Where usedIndex Index Index-3 Index-4 Index-5 Index-6 Index-7
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X6125CL, X6050CA, X6002XX, X6050US, X6000 specifications

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