Jensen Troubleshooting Your CD Player: Solutions for When It's Not Working

DVDB01

TROUBLESHOOTING

Problem	Cause	Corrective Action
Unit will not power on	Radio Fuse blown	Install new fuse with correct rating
	Car battery fuse blown	Install new fuse with correct rating
	Illegal operation	Press the RESET button located in the bottom right corner of the front panel
Remote control does not function	Battery depleted	Replace battery with new one
	Battery installed incorrectly	Remove battery and install correctly
Poor sound quality or distortion	Pirated disc is in use	Use original copy
Unit resets itself when engine is off	Incorrect connection between ACC and positive battery	Check wiring and correct
	wire
Cannot insert disc	Disc already inside unit	Eject current disc and insert new one
Disc does not play back	Disc is warped or scratched	Use disc in good condition
	Disc is dirty or wet	Clean disc with soft cloth
	Laser pickup is dirty	Clean laser pickup with cleaning disc
	Incompatible disc is used	Use compatible disc
	Disc region code is not compatible with unit	Use disc with proper region code
	Disc is inserted upside down	Insert disc with label side up
Image blurred, distorted, or dark	Disc is illegally copied	Use original disc
PBC cannot be used during VCD playback	PBC is not available on the disc
No repeat or searching while playing VCD	PBC is on	Turn PBC off

Care and Maintenance

•Use only a clean silicone cloth and neutral detergent to clean the front panel or monitor. A rough cloth and non-neutral detergent (such as alcohol) may result in scratching or discoloration.

•Do not get water or cleaning fluids on the unit.

•If the temperature inside the player gets too hot, a protective circuit automatically stops play of the disc. If this occurs, allow the unit to cool before operating the player again.

•Never insert anything other than a 5” (12 cm) compact disc into the player as the mechanism can be damaged by foreign objects.

•Do not attempt to use a 3” (8 cm) CD-Single disc in this unit, either with or without an adaptor, as damage to the player and/or disc may occur. Such damage is not covered by the Warranty on this product.

•The ventilation should not be impeded by covering the ventilation openings with items such as newspapers, table-cloths, curtains, etc.

•The DVD player may not operate properly in extreme hot or cold. If such conditions occur, allow the interior of the vehicle to reach a normal temperature before using player.

•When the vehicle warms up during cold weather or under damp conditions, condensation may appear on the LCD panel. Should this occur, the screen will not operate properly until the moisture has evaporated.

•We suggest you use a cleaning disc in this unit more frequently than in the unit in your home due to the environmental conditions of the vehicle.

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