HP X1015US, X1020US, X1018CL, X1012QV, X1010CA, X1010US, X1001US, X1002US, X1050US manual Troubleshooting

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BTW User’s Guide

5Troubleshooting

5.1CANNOT CONNECT TO A PAIRED DEVICE

Paired devices are always displayed in My Bluetooth Places, even if the remote device is out of range or not powered up.

Verify that the remote member of the pair is within radio range and powered up, and then attempt the connection again.

5.2CANNOT DISCOVER SERVICES ON AN UN-PAIRED REMOTE DEVICE

The remote device may not be powered up or may be out of range.

•Verify that the remote device is powered up.

•Verify that the remote device is in Connectable mode (Bluetooth Configuration Panel > Accessibility tab).

•Perform a Search for Devices to verify that the device is within range.

5.3DIAL-UP NETWORKING SERVICE DOES NOT START

The Dial-up Networking service will not start unless a properly configured modem is attached to the server.

•Verify that the modem is usable as a local device on the computer to which it is attached.

•In the Bluetooth Configuration Panel, Local Services tab, double-click the Dial- up Networking service.

•Click the down arrow in the Modem field and select the modem that will be used to dial out.

•Click the OK button.

•Click the OK button to close the Bluetooth Configuration Panel.

5.4DETERMINE THE BLUETOOTH DEVICE ADDRESS (BDA) OF MY HARDWARE DEVICE

In the Bluetooth Configuration Panel, on the Hardware tab, in the Devices section, select the device you want to determine the address of. In the Device Properties section of the dialog box, the fourth entry, Device Address, is the BDA of the selected Bluetooth device.

5.5DETERMINE THE VERSION OF THE HOST CONTROLLER INTERFACE (HCI)

In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties section, the fifth entry provides Bluetooth Specification compliance information for the Host Controller Interface.

The sixth entry contains the Specification Revision information for the Host Controller Interface, if appropriate.

5.6DETERMINE THE VERSION OF THE LINK MANAGER PROTOCOL (LMP)

In the Bluetooth Configuration Panel, on the Hardware tab, in the Device Properties section, the seventh entry provides Link Manager Protocol version number information.

The eighth entry contains the Link Manager Protocol sub-version number information, if appropriate.

WIDCOMMinc

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Contents January 24 BTW 1.4 User’s GuideLicensed Software Table of Contents Iii Introduction From the Bluetooth tray you canIcons Used for Bluetooth Devices and Services Service Icons for Windows 9x, Me and 2K Service Icons for Windows XP Basic Operations Periodic Search for Devices Information provided is Services supported by Bluetooth areTo use Send to Bluetooth Controls in the Bluetooth Connection Status dialog box areTo Open the Bluetooth Configuration Panel Configure BluetoothOverview General Configuration SettingsGeneral Configuration IdentityOverview Create a Bluetooth HID connectionConfigure Human Interface DeviceCreate a Bluetooth Audio Gateway connection Audio GatewayClose an audio gateway connection Close a Bluetooth Serial Port connection Bluetooth Serial PortClose a Dial-up Networking connection Dial-up NetworkingHeadset 7 FaxTo Send a Fax Close a Fax ConnectionOther file operations Close a Headset connectionFile Transfer Copy to/from a remote deviceNetwork Access Create a Network Access connectionClose a Network Access connection PIM Synchronization Configure PIM SynchronizationClose a PIM Item Transfer Connection Configure PIM Item TransferPIM Item Transfer Send, receive or exchange business cardsPrinter Install a Bluetooth PrinterCommon Configuration Settings Delete a printerNotifications Service Access Notification Associate a sound with service accessExample Hardware Requirements Configure the Audio Gateway ServiceTo establish a Bluetooth Serial Port connection Add a Bluetooth Serial PortDial-up Networking Service Fax ServiceFile Transfer Service Configure the Headset Service Headset ServiceConfigure the server Configuration for Group Ad Hoc Networking Default Business Card Selection Choose a default business cardChange the selected PIM Hardware Settings Allow other devices to discover this computer Advanced SettingsDelete a device from the list Limit access to this computer to specific remote devicesChoose an audio notification file Add a device to the listTemporarily override the discovery of specific devices Remove a device from the list of devices to be discoveredSecurity Remove Pairing To Pair with another deviceTo pair with a device manually Troubleshooting Bluetooth Configuration Panel, select the Hardware tab
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