HP CQ60-204AU Disc does not play automatically, DVD movie stops, skips, or plays erratically

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1.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

2.Set Colors to Medium (16 bit), if this setting is not already selected.

A disc does not play automatically

1.Click Start and type autoplay in the Start Search box.

As you type, search results are listed in the pane above the box.

2.In the results pane, click Autoplay. If prompted by User Account Control, click Continue.

3.Select the check box for Use AutoPlay for all media and devices, and then click Save. A CD or DVD should now start automatically when it is inserted into the optical drive.

A DVD movie stops, skips, or plays erratically

Press the Play button. You may have accidentally paused the movie.

Clean the disc.

Conserve system resources by trying the following suggestions:

Log off the Internet.

Change the color properties of the desktop:

1.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

2.Set Colors to Medium (16 bit), if this setting is not already selected.

Disconnect external devices, such as a printer, scanner, camera, or handheld device.

A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f5 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Personalize > Display Settings.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

24 Chapter 7 Troubleshooting

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Contents Multimedia Product notice Table of contents Troubleshooting Multimedia features Identifying your multimedia components Component DescriptionAdjusting the volume Click the Notification Area tabUsing the media activity functions Using the media activity hotkeysUsing DVD Play software Using other preinstalled multimedia softwareInstalling multimedia software from a disc Multimedia softwareAudio Connecting external audio devicesChecking your audio functions Select Start All Programs Accessories Sound Recorder Connecting an external monitor or projector VideoConfiguring the audio using Hdmi select models only Connecting an Hdmi deviceSelect Start Computer System properties Page Optical drive Identifying the installed optical driveSelect Start Computer Using optical discs DVD±RW/RSelecting the right disc Blu-ray Disc Playing music Watching a movie Changing DVD region settings Creating or burning a CD or DVD Removing an optical disc CD or DVD Webcam Adjusting webcam properties Webcam tipsTroubleshooting Optical disc tray does not open for removal of a CD orComputer does not detect the optical drive Disc does not playDVD movie stops, skips, or plays erratically Disc does not play automaticallyDVD movie is not visible on an external display Device driver must be reinstalled Obtaining the latest HP device driversClick Security & Updates Select Start All Programs HP HP UpdateObtaining the latest Windows device drivers Page Index DVD
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CQ70-102XX, CQ70-127NR, CQ50-107NR, CQ60-228US, CQ60-418DX specifications

The HP CQ50 series is a line of laptops designed to provide a balance of performance, features, and affordability. The models under this series, including the CQ50-210US, CQ50-116AU, CQ50-108NR, CQ50-139NR, and CQ50-117AU, are well-regarded for their dependable performance and user-friendly design, making them suitable for both everyday users and professionals.

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