Obtaining the latest Windows device drivers

To use the HP Update Utility:

1.Select Start > All Programs > HP > HP Update.

2.On the HP Welcome screen, click Settings and select a time when the utility should check for software updates on the Web.

3.Click Next to immediately check for HP software updates.

To use the HP Web site:

1.Open your Internet browser, go to http://www.hp.com/support, and select your country or region.

2.Click the option for software and driver downloads, type your computer model number in the product box, and then press enter.

– or –

If you want a specific SoftPaq, enter the SoftPaq number (do not put sp in front of the number) in the Search box, press enter, and follow the instructions provided. Proceed to step 6.

3.Click your specific product from the models listed.

4.Click the Windows Vista® operating system.

5.When the list of drivers is displayed, click an updated driver to open a window containing additional information.

6.Click Install now to install the updated driver without downloading the file.

– or –

Click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive.

After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install.

7.If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device.

Obtaining the latest Windows device drivers

You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products.

To use Microsoft Update:

1.Open your Internet browser and go to http://www.microsoft.com.

2.Click Security & Updates.

3.Click Microsoft Update to get the latest updates for your computer operating system, programs, and hardware.

4.Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control, click Continue.

26 Chapter 7 Troubleshooting

CQ70-102XX, CQ70-127NR, CQ50-107NR, CQ60-228US, CQ60-418DX specifications

The HP CQ50 series is a line of laptops designed to provide a balance of performance, features, and affordability. The models under this series, including the CQ50-210US, CQ50-116AU, CQ50-108NR, CQ50-139NR, and CQ50-117AU, are well-regarded for their dependable performance and user-friendly design, making them suitable for both everyday users and professionals.

One of the standout features of these laptops is their display quality. Most models are equipped with a 15.4-inch widescreen display, which is perfect for both multimedia consumption and productivity tasks. The resolution typically ranges from 1280x800 pixels, offering decent clarity for tasks such as browsing, watching videos, or working on presentations.

Performance-wise, the CQ50 series integrates various Intel processors, including options from the Pentium and Core 2 Duo families, providing sufficient power for daily computing needs. These processors ensure that users can run multiple applications without significant lag, making multitasking more efficient. Furthermore, the laptops come with a standard RAM configuration of up to 4GB, supporting smoother performance for general applications, web browsing, and light gaming.

In terms of storage, the CQ50 series offers hard drive configurations typically ranging from 160GB to 250GB, allowing ample space for users to store their files, media, and applications. This capacity is adequate for users who do not require extensive storage or operate with cloud solutions.

Connectivity is another key aspect of these laptops. The CQ50 series includes multiple USB ports, a built-in card reader, and options for HDMI output, ensuring users can connect various peripherals with ease. The inclusion of Wi-Fi and Ethernet capabilities enhances the laptops’ utility for internet connectivity, catering to both home and office environments.

Design-wise, the CQ50 series features a comfortable keyboard and a responsive touchpad, making it easy for users to navigate and type for extended periods. The overall build quality strikes a balance between portability and sturdiness, allowing for daily use without fear of damage.

With battery life typically lasting around 3 to 4 hours, these laptops are suitable for users on-the-go, although they may require access to power outlets for extended usage. The HP CQ50 series is a reliable choice for those seeking an entry-level laptop for basic computing tasks, offering a solid mix of performance, connectivity, and usability.