PostScript Troubleshooting
Situation | Solution |
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A text listing of PostScript | The control panel PERSONALITY=AUTO setting may have been |
commands prints instead | confused by a nonstandard PostScript code. Check PERSONALITY= |
of your PostScript printing | to see if it is set to POSTSCRIPT or PCL. If it is set to PCL, set it |
job. | to PERSONALITY=AUTO. If it is set to AUTO, set it to POSTSCRIPT |
| for this print job only. When the job has printed, return the setting |
| to AUTO. |
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The job prints in Courier | The requested typeface is not available in the printer or is not |
(the printer’s default font) | present on the disk. Use a font download utility to download the |
instead of the font you | desired font. |
requested. | Fonts downloaded to memory are lost when the printer is switched |
| |
| OFF. They are also lost if Resource Saving is not used and a |
| personality switch is performed to print a PCL job. Disk fonts are |
| not affected by PCL jobs or by switching the printer to OFF. |
| Print a PostScript Font Page to verify that the font is available. If a |
| disk font appears to be missing, it may be because a software |
| utility was used to delete the font, because the disk was |
| |
| Print a configuration page to verify that the disk drive is installed |
| and functioning correctly. |
| Print a Disk Directory to aid you in identifying available fonts. |
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A page prints with clipped | If the page margins are clipped, you may have to print the page at |
margins. | |
| Resource Saving and I/O Buffering OFF. |
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A page fails to print. | Set PRINT POSTSCRIPT ERRORS=ON, and then send the job again to |
| print a PostScript error page. If an error page prints, refer to the |
| next table entry “A PostScript error page prints.” If this does not |
| correct the problem try turning Resource Saving and I/O Buffering |
| OFF, or installing more memory. (See Chapters 2 or 4 for more |
| information about PostScript printing.) |
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A PostScript error page | Make sure the print job is a PostScript job. Check to see whether |
prints. | your software expected you to send a setup or PostScript header |
| file to the printer. Check the printer setup in your software |
| application to ensure that the printer is selected. Check cable |
| connections to ensure that they are secure. |
| Reduce the complexity of the graphic. Add available memory by |
| turning on Resource Saving. |
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