Printer Messages, continued

If the following errors persist, call your HP-authorized service provider.

Message

Description

Recommended Action

 

 

 

61.x PRINTER ERROR

The printer encountered a parity

Switch the printer OFF and

CYCLE POWER

error when accessing internal

then ON (data stored in

 

RAM or some SIMM memory in

printer will be lost). If the

 

slot x.

error is still present, first

 

0:

Internal memory

verify that the SIMM board is

 

correctly installed. Switch the

 

1:

SIMM slot 1

 

printer ON. If the error is still

 

2:

SIMM slot 2

 

present, switch the printer

 

3:

SIMM slot 3

 

OFF and remove the SIMM

 

4:

SIMM slot 4

 

board. Switch the printer

 

 

 

 

 

 

back ON. If the error

 

 

 

message does not appear,

 

 

 

the problem is on the SIMM.

 

 

 

See Appendix C, “Memory

 

 

 

and Personality SIMM

 

 

 

Installation,” for more

 

 

 

information.

 

 

 

62.x PRINTER ERROR

The printer identified a CRC error

Switch the printer OFF and

CYCLE POWER

while checking its memory. x

then ON (data stored in

 

refers to the memory the printer

printer will be lost). If the

 

was checking when it encountered

error is still present, first

 

the error.

verify that the SIMM board is

 

0:

Internal memory

correctly installed. Switch the

 

printer ON. If the error is still

 

1:

SIMM slot 1

 

present, switch the printer

 

2:

SIMM slot 2

 

OFF and remove the SIMM

 

3:

SIMM slot 3

 

board. Switch the printer

 

4:

SIMM slot 4

 

back ON. If the error

 

 

 

 

 

 

message does not appear,

 

 

 

the problem is on the SIMM.

 

 

 

See Appendix C, “Memory

 

 

 

and Personality SIMM

 

 

 

Installation,” for more

 

 

 

information.

 

 

 

64 PRINTER ERROR

The printer identified a scan buffer

Turn the printer OFF then

CYCLE POWER

error.

 

ON again.

 

 

 

65 PRINTER ERROR

The printer identified a dynamic

Turn the printer OFF then

CYCLE POWER

RAM controller error.

ON again.

 

 

 

 

7 Maintenance & Troubleshooting

EN

Maintenance and Troubleshooting 7-45

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Image 158
HP 5Si NX, 5Si MX manual Printer encountered a parity Switch the printer OFF