Printer Messages, continued

If the following errors persist, call your HP-authorized service provider.

Message

Description

Recommended Action

 

 

 

31. X.Y DISK FAILURE

The printer detected a disk failure.

Printer operation may

 

 

continue, if access to the

 

 

disk is not required. Press

 

 

[Select *] to continue printing

 

 

when this error occurs. Call

 

 

service to repair or replace

 

 

the disk.

 

 

 

40.1 HP MIO ERROR

An abnormal connection break

(If you are using an I/O other

40.2 HP MIO ERROR

occurred while transferring data

than the Bi-Tronics parallel

 

from the computer. Error 40.1 is

I/O, refer to the user’s

 

for port 1 (upper slot), and error

manual for that product.)

 

40.2 is for port 2 (lower slot).

Press [Select *] to clear the

 

 

error message. I/O

 

 

connections on that MIO

 

 

card will not be used.

 

 

 

41.1 GENERAL

A nonfatal error has occurred in

Press [Select *] and attempt

MISPRINT ERROR

the printed page.

to continue. If problem

41.2 BEAM DETECT

 

persists, turn printer OFF

MALFUNCTION

 

and then back ON.

41.4 NO VIDEO

 

 

SYNC

 

 

41.5 NOISY VIDEO

 

 

SYNC REQ SIGNAL

 

 

 

 

 

 

The printer detected that the

Verify that the paper tray size

 

actual paper size is not the same

is properly set. Trays 2, 3,

41.3 IMPROPER

as the paper tray setting.

and 4 are set by positioning

PAPER SIZE

 

the adjustment bars. Tray 1

 

 

 

 

is set via the tray menu on

 

 

the printer control panel.

 

 

 

50.x FUSER ERROR

The printer identified an internal

Switch the printer OFF and

CYCLE POWER

service error (hardware problem

then back ON.

 

with fuser).

 

 

50.1 Fuser low-temperature failure

 

 

50.2 Fuser warm-up failure (timed

 

 

out)

 

 

50.3 Fuser over-temperature

 

 

failure

 

 

50.4 Fuser with wrong voltage

 

 

 

 

Continued on the next page.

7-42 Maintenance and Troubleshooting

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HP 5Si MX, 5Si NX manual An abnormal connection break If you are using an I/O other