Printer Messages, continued

If the following errors persist, call your HP-authorized service provider.

Message

Description

Recommended Action

 

 

 

13.x PAPER JAM CLEAR n

Paper is jammed in the

Remove jammed paper from

PAGES

printer or in an input/output

under the toner cartridge, the

or

accessory.

right door, the front door, the

13.x PAPER JAM CLEAR THE

 

left door, and in any installed

PRINTER

 

input/output accessories.

 

 

 

20 MEMORY OVERFLOW

The printer received more

Press [Select *] to print the

DATA LOST

data from the computer than

transferred data (data loss

 

can fit in its available user

may result). Then make more

 

memory.

memory available in the

 

 

printer by removing some

 

 

fonts, macros, or any other

 

 

data from memory; simplify

 

 

the page sent to the printer;

 

 

or install additional memory.

 

 

(Note: if AUTO CONTINUE=ON

 

 

the printer will automatically

 

 

continue printing when this

 

 

error occurs.)

 

 

 

21 PRINT OVERRUN

The data (dense text, rules,

Press [Select *] to resume

DATA LOST

raster or vector graphics) sent

printing. (Note: if AUTO

 

to the printer was too

CONTINUE=ON the printer will

 

complex.

automatically continue

 

 

printing when this error

 

 

occurs). You may lose some

 

 

data. Try to simplify your print

 

 

job.

 

 

 

7-40 Maintenance and Troubleshooting

EN

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HP 5Si MX, 5Si NX manual Paper is jammed Remove jammed paper from