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HP 5Si MX, 5Si NX manual Maintenance and Troubleshooting

Models: 5Si NX 5Si MX

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Troubleshooting Specs Install Error codes Settings and Defaults DOS Symbol Sets Utility Network Administrator Software Warranty Dimension Maintenance

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7-50 Maintenance and Troubleshooting

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HP 5Si MX, 5Si NX manual Maintenance and Troubleshooting

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Contents

HP LaserJet 5Si/5Si MX/5Si NX Printer Users Guide User’s Guide Warranty T e Conventions Title Part Number Supplementary Documents Table of Contents Printer Control Panel Print Quality Index Introduction Feature Description About Your Printer HP LaserJet 5Si Printer is shown in Figure Tray or Bin Capacity Media Paper Handling Printing System Memory Management Energy Efficiency Input/OutputEconoMode PCL Fonts Additional Memory Special Features of the HP LaserJet 5Si MX PrinterNetworking Capabilities PostScript Fonts Special Features of the HP LaserJet 5Si NX Printer Key Printer Parts Front View Printer Parts Key Printer Parts Rear View Paper Handling Accessories and Options Accessories and Options Optional Printer Hard Disk ISO A3, JIS B4 Option Part Number Description About Your Printer Memory and Memory Management Saving Resources Storing Print Data Determining Memory Requirements Improving Performance with I/O Buffering Printing System Printer SoftwarePage Drivers What is a Driver? Overview HP LaserJet 5Si/5Si MX/5Si NX Printer DriversPCL drivers Additional Drivers PostScript Drivers End-User Software Software ComponentsHP Font Smart HP Toolbox Network Administrator SoftwareHP JetAdmin HP JetPrint Macintosh Utilities HP Print Server NLM Printing the Symbol Sets DOS Symbol Sets Utility DOS Symbol Sets Printer Control Panel Control Panel Layout Indicator Lights Control Panel Keys Control Panel KeysKey Function Control Panel Display Restoring Factory Settings Settings and DefaultsSetting or Default Explanation Menu Item Default Setting Selecting a Menu Item Control Panel Menus Menu Explanation Tray Menu Changing Paper Type from the Control Panel Job Control Menu On the next Test Menu Hard disk such as fonts and forms and their Configuration Control 4bPCL Menu Map Key to -4b PostScript Configuration Key to Figure PCL Font List Printer Control Panel PostScript ROM Resident Fonts 8Disk Directory Key to Figure Error Log Depending on the application PCL Menu Stopped and one of the following messages is Configuration Menu Controls selection of the printer personality. Print Quality Menu PostScript Menu Menus Explanation Input/Output IO Menu Print Tasks Print Source and Media Options Media Selection Guidelines Tray Dimensions Weight Capacity Optional Dimensions Weight Capacity Stapler Unit Tray 3 and optional Dimensions Weight CapacityOptional Dimensions Weight Capacity Mailbox Bins Media Use Guidelines Paper Media Type Guidelines Envelopes Paper Trays 1, 2, 3, and optional Tray Loading Media Into Tray 1 Multi-purpose T e Loading Paper into Tray 2 or Tray T e Optional 2000 Sheet Input Tray Loading Paper into Tray T e Envelopes in Tray Loading Envelopes into Tray Printing Envelopes from Your Software Application Printing from the Optional Envelope Feeder Optional Envelope Feeder Press Select * to select the appropriate choice Media you loaded in the tray Changing Media Type and Size from the Control Panel Output Bins Optional Output BIN Output Bins Selecting the Left Output Bin through the Software Selecting the Left Output BinSelecting the Left Output Bin from the Control Panel Adjusting the Paper Stop Through the Software Printing to the Multibin Mailbox or Mailbox with Stapler Control Panel Selecting the Stapler as default destination fromStapling Documents Selecting the Stapler through the Software Print Tasks Different First Printing on Smallest-Sized Paper Custom Size Paper in Tray Printing Bleeds Two-Sided Printing with the Duplex Unit Selecting Two-Sided Printing from the Control Panel Binding Options Stopping the Current Print Job from the Control Panel Stopping a Print RequestStopping the Current Print Job from Your Software Application Print Tasks Print Quality Changing the Print Resolution Setting from the Control Panel Print Resolution Print Density Adjusting Print Density from the Control Panel Activating REt from the Control Panel Resolution Enhancement Prior to use otherwise, print quality may be affected Solving Print Quality Problems Dropouts FadingLines Background Gray Toner Shading Toner SmearRepetitive Defects Line at Edge of Paper Improperly Formed Characters EconoMode Turning on EconoMode from the Control Panel Turning on EconoMode Cleaning Tasks Maintenance and Troubleshooting Cleaning the Printer HP Policy on Use of Non-HP Toner Cartridges Storing and Installing the Toner CartridgeToner Cartridge Extending Toner Cartridge Life Redistributing Toner in the Cartridge Toner LOW=CONTINUE Clearing the Toner LOW Message Loading Staples Optional Stapler Clearing Staple Jams Printer Does Not Turn On Troubleshooting ChecklistPrinter Response Problems Check to see if Solution Message Solution Printer Cannot Print ConfigurationDisplay Messages Cannot be Cleared Print Job Does Not Print Software, Computer, and Printer Interface Problems Situation Solution Computer, Network, or I/O Port Problems Printing Incomplete or Incorrect Print Speed Too Slow Maintenance Troubleshooting Printer Ignores Font, Format, or Tray/Bin Selection 4 with the first side to be printed odd-numbered facing up Tray Problems with AccessoriesTray 2 and Tray Optional 2000-Sheet Input Tray Tray Optional Multi Bin Mailbox or Mailbox with Stapler Optional Printer Hard Disk Optional Envelope Feeder Optional Simm Boards Hardware Type Hardware Device ZZ Error Number Simm Validation Error Messages PostScript Troubleshooting Paper Jams Shows the possible locations for most paper jams That all paper has been removed Clearing Tray Clearing the Top Output Bin Clearing the Right Door Clearing the Top Cover Clearing the Front Door Duplex Area Maintenance & Troubleshooting Clearing the Left Door Fuser Area Tray 2 Tray 3 is below Tray Clearing Tray 2 or Tray Mailbox with Stapler Clearing the optional 2000-Sheet Input Tray Tray Clearing the Optional Envelope Feeder Section of this chapter Repeated Paper Jams Message Description Recommended Action Printer Messages Media type paper Printer received a request for Load the correct media Printer is attempting to No action required Paper is jammed Remove jammed paper from For Bi-Tronics parallel PAR Press Select * to clear An abnormal connection break If you are using an I/O other On the next Do not operate with this Printer encountered a parity Switch the printer OFF Printer identified a paper Turn the printer OFF then on Firmware Simm problem was Switch the printer OFF Customer Support Options US and Canada Calling for Help World-Wide Web Maintenance and Troubleshooting Figure A-1 Location Requirements Specifications Physical Dimensions Printer Specifications FCC Regulations Regulatory StatementsCanadian DOC Regulations Figure A-3 Vcci Statement Japan Ozone Emission Safety InformationLaser Safety Material Safety Data Sheet Msds Laserturvallisuus Laser Statement for Finland Declaration of Conformity PCL Printer Command Syntax PCL Printer Commands Escape Sequences Table B-1 Escape CharacterDOS Software What You Enter What Appears on Package PCL Font Selection Setup StringsTable B-2 Table B-3 Frequently Used PCL Printer Commands PCL Printer Commands Escape Sequences B-5 PCL Printer Commands Escape Sequences Size Part Number T e Table C-1 Installing a Simm Board Memory and Personality Simm Installation C-3 Verifying a Memory Simm Testing a Simm Board Verifying a PostScript Simm Plug in the power cord and turn the printer on Memory and Personality Simm Installation On-Site Service Agreements HP Maintenance Agreements One-Year On-Site Limited Warranty WarrantyExclusions T e U t i o n Warranty LimitationsService During the Warranty Period Service After the Warranty Period Repacking Guidelines Terms and Conditions HP Software Product License Warranty and Software License Customer Support HP Support, Sales, and Service InformationCustomer Support Options US and Canada Customer Support Options Worldwide HP First HP Customer Services and Sales E-3 Worldwide Hewlett-Packard Sales and Service Offices Sales and Services HP Customer Services and Sales E-5 Italy Japan HP Customer Services and Sales E-7 Switzerland Taiwan HP Customer Services and Sales E-9 HP Customer Services and Sales Index Index INDEX-3 Index

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