Printer Messages, continued

If the following errors persist, call your HP-authorized service provider.

Message

Description

Recommended Action

 

 

 

70 ERROR or 71 ERROR

A firmware SIMM problem was

Switch the printer OFF and

CHECK CONFIGURATION

identified (incompatibility between

then back ON.

 

SIMM/hardware/BIOS).

 

 

 

 

79 SERVICE (xxxx)

An internal controller error

Switch the printer OFF and

CALL SERVICE

occurred. xxxx indicates the error

then back ON. If the error

 

type.

appears again, turn power

 

 

OFF and remove any non-HP

 

 

SIMM memory boards from

 

 

the printer. Then switch the

 

 

printer back ON. If the error

 

 

appears again, record the

 

 

numbers following the error

 

 

message and call your

 

 

authorized HP dealer or

 

 

service representative.

 

 

 

80 SERVICE (xxxx)

The printer detected a problem in

Switch the printer OFF and

CALL SERVICE

the MIO card. xxxx indicates the

then back ON. If the error

 

error type.

appears again, record the

 

 

numbers following the error

 

 

message and call your card

 

 

supplier, or authorized HP

 

 

dealer or service

 

 

representative.

 

 

 

Continued on the next page.

7 Maintenance & Troubleshooting

EN

Maintenance and Troubleshooting 7-47

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Image 160
HP 5Si NX, 5Si MX manual Firmware Simm problem was Switch the printer OFF