HP 5Si NX, 5Si MX manual Maintenance Troubleshooting

Data is missing, but	1. Check your software application to be sure the print file contains
there are no printer		no errors.
messages.	2.	Check your cable to ensure that it is securely connected to both
		the printer connector and the computer connector.
	3.	Your parallel printer cable may be defective. Use a high-quality
		cable; see Chapter 1 for an HP printer cable part number.
Printing stops in the	1. Check the control panel for an error message.
middle of the job.	2.	If you are on a network, make sure your computer is correctly
		configured and there is not a network problem (see your network
		administrator).
	3.	Check your line voltage to ensure that it is steady and within
		printer specifications. (See Appendix A, “Specifications.”) Turn the
		printer OFF and then back ON.
	4.	Check the time-out setting in your network application. It may
		need to be increased.
	5.	If you are trying to copy a file to the printer from the DOS prompt,
		use the copy command COPY filename LPTn /B (where n is
		the number of printer port, such as LPT1).
		Note: To output the page, you may have to send a formfeed
		command from your computer or from the Job Control Menu.	7
			Maintenance Troubleshooting
			&

EN

Maintenance and Troubleshooting 7-13