Printer Messages, continued

If the following errors persist, call your HP-authorized service provider.

Message

Description

Recommended Action

 

 

 

66.x.yy DEVICE ERROR

The printer identified a paper

Turn the printer OFF then ON

CYCLE POWER

handling controller error. x

again.

 

identifies the device (1–5) and yy

 

 

is the error code (0–99)

 

 

0:

Paper Handling

 

 

Controller (PHC)

 

 

1:

First device attached

 

 

to the PHC

 

 

2: Second device attached to

 

 

the PHC

 

 

3: Third device attached to

 

 

the PHC

 

 

4: Fourth device attached to

 

 

the PHC

 

 

5: Fifth device attached to

 

 

the PHC

 

 

 

 

67 PRINTER ERROR

The printer identified a

Turn the printer OFF then ON

 

miscellaneous interface hardware

again.

 

error.

 

 

 

 

 

68 ERROR

There is a checksum error in the

Check all menu settings; reset

CHECK CONFIGURATION

printer’s nonvolatile memory

if necessary. Press [Select *]

 

(NVRAM). Some or all of the menu

to continue. If you switch the

 

items have been reset to the

printer OFF and then ON, you

 

factory default values.

may lose settings (to check

 

 

 

settings, print a configuration

 

 

 

page).

 

 

 

68 NVRAM FULL

The printer’s nonvolatile memory

Press [Select *] to continue.

CHECK CONFIGURATION

(NVRAM) is full.

The system will automatically

 

 

 

perform a cold reset and

 

 

 

display RESTORING FACTORY

 

 

 

SETTINGS. The system will

 

 

 

complete initialization and

 

 

 

return to the online condition.

 

 

 

 

Continued on the next page.

7-46 Maintenance and Troubleshooting

EN

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Image 159
HP 5Si MX, 5Si NX manual Printer identified a paper Turn the printer OFF then on