Lexmark CX510, 637 Tray linking does not work, Unexpected page breaks occur, Troubleshooting 286

Troubleshooting 286

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?
Step 2	The problem is solved. Contact customer
a From the printer control panel, set the paper size and type in the Paper	support.
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?

Unexpected page breaks occur

Action		Yes	No
Increase the printing timeout.		The problem is solved.	Check the original file
a From the home screen, navigate to:			for manual page
			breaks.
	> Settings > General Settings > Timeouts

bIncrease the Print Timeout setting, and then touch Submit.

cResend the print job.

Did the file print correctly?