Lexmark 637, CX510DE manual Paper jam message remains after jam is cleared, Troubleshooting 279

Troubleshooting		279
Action	Yes	No
Step 2	Go to step 3.	The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Do paper jams still occur frequently?
Step 3	Contact customer	The problem is solved.
a Review the tips on avoiding jams. For more information, see “Avoiding	support.
jams” on page 244.
b Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?

Paper jam message remains after jam is cleared

Action	Yes	No
Check the entire paper path for jammed paper.	Contact customer	The problem is solved.
a Remove any jammed paper.	support.

bFrom the printer control panel, touch Continue to clear the message.

Does the paper jam message remain?