Lexmark 637, CX510DE manual Troubleshooting 310, Advanced Options Advanced Imaging

Troubleshooting		310
Action	Yes	No
Step 6	Go to step 7.	Change the Content
Check the copy settings.		Type and Content
From the Copy screen, check if the Content Type and Content Source		Source settings to
		match the document
settings are correct for the document being scanned.
		being scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
Step 7	Go to step 8.	The problem is solved.
Check for patterns on prints.

aFrom the Copy screen, navigate to:

Advanced Options > Advanced Imaging > Sharpness > select a lower setting

Note: Make sure no scaling is being selected.

bResend the copy job.

Do patterns appear on prints?
Step 8	Go to step 9.	The problem is solved.
Check for missing or faded text on prints.
a From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b Adjust the settings:
• Sharpness—Increase the current setting.
• Contrast—Increase the current setting.
c Resend the copy job.
Do prints have missing or faded text?
Step 9	Contact customer	The problem is solved.
Check for washed‑out or overexposed output.	support.

aFrom the Copy screen, navigate to: Advanced Options > Advanced Imaging

bAdjust the settings of the following:

•Background Removal—Reduce the current setting.

•Shadow Detail—Reduce the current setting.

cResend the copy job.

Do pages show washed‑out or overexposed prints?