Troubleshooting

 

315

 

 

 

Action

Yes

No

Step 2

The problem is solved.

Go to step 3.

Load the original document properly.

 

 

Load the original document faceup, short edge first into the ADF tray or facedown on the scanner glass in the upper left corner.

Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass.

Can you send faxes?

 

Step 3

The problem is solved. Contact customer

Set up the shortcut number properly.

support.

Check if the shortcut number has been set for the telephone number that you want to dial.

Dial the telephone number manually.

Can you send faxes?

Fax and e-mail functions are not set up

Notes:

Before you troubleshoot, check if the fax cables are connected.

The indicator light is blinking red until you set up fax and email.

Action

Yes

No

 

 

 

 

 

a From the home screen, navigate to:

The problem is solved.

Contact customer

 

 

> Settings > General Settings > Run initial setup > Yes >

 

support.

 

 

 

 

 

 

 

Submit

 

 

bTurn off the printer, and then turn it back on.

The “Select your language” screen appears on the printer display.

cSelect a language, and then touch .

dSelect a country or region, and then touch Next.

eSelect a time zone, and then touch Next.

fSelect Fax and Email, and then touch Next.

Are fax and email functions set up?

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Image 315
Lexmark 637, CX510 manual Fax and e-mail functions are not set up, Settings General Settings Run initial setup Yes, Submit