Lexmark CX510DE, 637 manual Toner rubs off, Toner specks appear on prints, Troubleshooting 302

Models: CX510 CX510DE 637

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Troubleshooting

 

302

 

 

 

Action

Yes

No

Step 2

The problem is solved.

Contact customer

Replace the imaging kit, and then resend the print job.

 

support.

Does fog or shading disappear from the prints?

 

 

 

 

 

Toner rubs off

ABC DEF

Leading edge

Trailing edge

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Specify the paper type

 

From the Paper menu on the printer control panel, check the paper type

 

and weight from the

 

and weight.

 

tray settings to match

 

 

the paper loaded in the

 

 

 

 

Do the paper type and texture match the paper loaded in the tray?

 

tray.

 

 

 

 

 

 

 

 

Step 2

From the Paper menu

Contact customer

 

Check if you are printing on paper with texture or rough finishes.

on the printer control

support.

 

 

panel, set the paper

 

 

Are you printing on textured or rough paper?

texture.

 

 

 

 

 

 

 

 

Toner specks appear on prints

Action

Yes

No

 

 

 

Replace the imaging kit, and then resend the print job.

Contact customer

The problem is solved.

 

support.

 

Do toner specks appear on prints?

 

 

 

 

 

Page 302
Image 302
Lexmark CX510DE, 637 manual Toner rubs off, Toner specks appear on prints, Troubleshooting 302