Troubleshooting

 

294

 

 

 

Action

Yes

No

Step 5

From the printer

Go to step 6.

Check if the paper loaded in the tray has texture or rough finishes.

control panel, set the

 

 

paper texture in the

 

Are you printing on textured or rough paper?

Paper menu to match

 

the paper loaded on

 

 

 

 

the tray.

 

 

 

 

Step 6

Go to step 7.

The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Is the print still too dark?

 

 

Step 7

Contact customer

The problem is solved.

Replace the imaging kit, and then resend the print job.

support.

 

Is the print still too dark?

 

 

Print is too light

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aFrom the Quality menu on the printer control panel, select Color Adjust.

bResend the print job.

Is the print still too light?

Step 2

Go to step 3.

The problem is solved.

aFrom the Quality menu on the printer control panel, increase the toner darkness.

Note: 4 is the factory default setting.

bResend the print job.

Is the print still too light?

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Lexmark 637, CX510DE manual Print is too light, Troubleshooting 294